20 Most Recent KitchenAid KSSP48QMS Side by Side Refrigerator Questions & Answers


My icebox freeze on both sides on a side by

Set the dials to the middle settings, if this does not rectify the issue,
see if the thermostat will shut off the unit at its lowest temp setting with the cold box temps as reported, if the compressors still running , the thermostats bad.
12/24/2010 1:29:51 AM • KitchenAid... • Answered on Dec 24, 2010

What is holiday mode? is

In Holiday Mode, the freezer will not automatically defrost as often in order to conserve energy. I believe some models doesn't turn on the lights when this mode is activated.
11/23/2010 6:44:34 PM • KitchenAid... • Answered on Nov 23, 2010

How do i replace a filter in GE side by side

It's a twist off cartrage in the upper right hand side of the refrigerator section. Refer to your owners manual for instructions.
8/21/2009 2:32:50 AM • KitchenAid... • Answered on Aug 21, 2009

Water filter removal

Lawrence, you will need to get a filter plug that replaces the filter, if you don't want to use the fridge filter element, otherwise, you will not be able to get ice and water from the dispenser.

I tried to look up the part you need, but the model number you provided appears to be missing some alpha or digits. I would suggest you contact KitchenAid or the retailer where you purchased it from, and ask them to order you the plug. Sometimes these fridges are shipped with the bypass plug installed and the new filter gets put in at installation by the delivery people, etc. If yours already had the filter installed, you'll have to buy a filter cap/plug in order to still get ice and water from the fridge.

Here's a link to a possible plug for your fridge:


Here's another one you can look at, just scroll down and you'll see the plugs mid-way down the page.


I hope you find this Very Helpful and best regards!
8/20/2009 6:19:54 PM • KitchenAid... • Answered on Aug 20, 2009

Water filter question

WOW! I'd say that the filter is definately due for replacement.

The manufacturer recommends the filter be changed every 6-8 months, as with ice and water dispensers in the door, folks tend to use the chilled water and ice more often, hence you get alot of gallons of water thru the fridge each month.

Once you replace the filter, you'll need to flush out the lines, (see the instructions with the new filter) to get rid of any loose carbon in the filter element, but once you done this, you should also notice better water flow and better tasting water and ice cubes too.

I tend to change my ice/water filter on my fridge every year when I change my smoke detector batteries. That way, I don't forget, sort of like my personal "once-a-year" house task list to change batteries, filters, resetting timers, etc., etc.

It's a good idea to change these smaller filters at a minimum of once a year, as they are no longer providing the filtration you want, and can actually be letting some of the contaminents fow out and into your water and cubes.

Hope you find this Very Helpful and best regards!
8/20/2009 4:28:13 PM • KitchenAid... • Answered on Aug 20, 2009


Could be low on refrigerant
3/8/2008 7:00:54 PM • KitchenAid... • Answered on Mar 08, 2008

No cooling and high pitched noise from KitchenAid fridge

  1. Check if the fridge is level. If not, adjust the leveling legs.
  2. Verify that the condenser coils are clean and free of obstructions.
  3. Check the temperature settings and adjust if needed.
  4. Ensure that the evaporator fan is working properly and not obstructed.
  5. Check the condenser fan for proper operation.
  6. If the high-pitched noise persists, it could be a sign of a failed fan motor or other mechanical issue, and a professional repair may be necessary.
1/29/2023 7:15:09 PM • KitchenAid... • Answered on Jan 29, 2023

Kitchenaid kmhs120ess-10: The bottom handle bracket is loose. How can I disassemble the door to tighten the bracket screw?

Hi, Please remove any facades on the microwave first. This should expose the screws the keep the door on the microwave. Once you remove the door then you can achieve your goal. You might also call kitchenaid to get schematics for the microwave to help you when removing the facades. Thank you.
10/31/2022 10:46:58 PM • KitchenAid... • Answered on Oct 31, 2022
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