KitchenAid KSBS25FK Side by Side Refrigerator - Answered Questions & Fixed issues

If the fridge was off and then worked (it defrosted) so it could be the defrost element, is not working. When that freezes up, it won't circulate the air to cool it.

have you checked to see if the pressure switch is stuck/frozen, try moving it by hand

Hi!! Is the water dispenser working?? Please detail all the work you've performed on the unit, this way I'll be better able to help you. Thanks

Is the freezer cold enough? Should be close to 10 degrees.
Is there water or ice in the ice mold? If not put water in it and see if it dumps the ice after it's frozen. If there is ice, lift the cut off arm and let it drop to see if it will start.
If it does dump the ice but don't refill with water.
ICE MAKER NOT GETTING WATER
Try swapping the wires on the dual water inlet valve. It's on the back where the water supply comes in. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze blocking the fill tube.. You can take the water line off the valve and watch to see if it drips.

Hi,
Check out these tips...they can help you figure out whats going wrong with yourrefrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

heatman101

in looking up this model . i belive the ice maker head is at fault . it's very common for the main drive gear to brake its center drive and it some times will deliver but will quit . the complete ice mker is less costley than just the head . . but do ck the freezer tempt as it must be 15 deg or lower . mm

Dont leave freezer door open it will cause alot of problems. The ice maker will not call for water until the temp in freezer is cold enough. Remove the ice jam. If you remove from back of freezer it helps alot. Pull out of the back wall and remove ice be sure to put it back the way it was. Any further assistance please feel free to contact me.

check the door seals for fit an air leak will cause the same symptoms.you may have to adjust the door or seals to fit.

Hi,
Here is a tip that I wrote that will give you some things to try...

http://www.fixya.com/support/r3876071-ice_maker_problems_ice_maker

heatman101

yep temp switch needs to be working cause that also turns your fan off and on

Need to make sure both fans are working and the compressors is running all the time the fans are. If not we need to check the compressor for overheating and look behind back panel in freezer for frost build up. Let me know if you want my help, Sea Breeze

Hi, If you have a portable air compressor, they work great. Your local hardware store should have a long brush designed for cleaning these areas out.I have also used a yard stick with a rag taped to it.
Just some ideas.

Vic

Can you tell which schematics you need as there are many. Thanks, Sea Breeze

usually down in the bottom grille panel

the defrost heater may be open (not shorted) Most time the defrost heater lamp has failed. It is behind the panel in the rear of the freezer.

Yes. compressor is having a problem starting because it is weak or starting capacitor has gone bad. Fix this immeadiatly or loose the contents. Go get a hard start capacitor kit from a local refrig supply (under $20.00) and install on the compressor. If that doesn't cure it it - go shopping.

put a box of baking soda in frig and in freezer and see if you have something that has gone bad in the frig

there is a defrost control board in the box where you turn up the temp on the right it will control that .

There is a plastic clip that has broken off of the icemaker chute door spring latch on the refrigerator door. This is a common problem and a replacement kit is available from whirlpool to correct this problem. If you contact whirlpool directly they will help you out with a part number for the kit.

Troubleshoot step by step and if that fails, resort to a professional: Check the Basics: Make sure the refrigerator is plugged in and receiving power. Verify that the water supply to the refrigerator is turned on. Inspect the Dispenser Actuator: The dispenser actuator is the component that activates the switch to send voltage to the dispenser. Check if the dispenser actuator is damaged. If so, replace it with a new one. I list a procedure for testing this actuator at the end of these basic steps. Frozen Water Tube: Disconnect the water supply tube at the bottom of the door. Blow air through it. If air doesn't pass through, the water supply tube may be frozen. Thaw it out and ensure the freezer is set to the proper temperature (0-10°F) to prevent future freezing. Water Inlet Valve: The water inlet valve opens to supply water to the dispenser. Ensure the water pressure to the valve is at least 20 psi. Use a multimeter to test the water inlet valve for continuity. If it lacks continuity, replace it. Check Water Filter: Remove the water filter and dispense water. If flow increases, the filter may be clogged or incorrectly installed. Replace the water filter if needed. Verify Water Supply Valve: Ensure the water supply valve (connected to the refrigerator) is fully open. If disconnected during service, it might not have been turned back on fully. And now, the testing of the actuator. To determine whether the dispenser actuator in your KitchenAid refrigerator is damaged, follow these steps: Visual Inspection: Look closely at the dispenser actuator. Check for any visible signs of damage, such as cracks, chips, or breakage. If you notice any physical damage, it's likely that the actuator needs replacement. Functional Test: Press the dispenser lever or button as you normally would to dispense water. Observe the response: Does the actuator move smoothly and engage the switch behind it? If the actuator feels stiff, loose, or doesn't move at all, it may be damaged. Listen for Clicking: When you press the dispenser lever, listen for a clicking sound. The actuator should make a distinct click as it activates the switch. If there's no click or an unusual noise, it could indicate a damaged actuator. Multimeter Test (Advanced): If you have a multimeter, you can perform a continuity test on the actuator. Disconnect the refrigerator from power. Remove the actuator cover (if applicable) to access the actuator. Set the multimeter to the continuity (ohms) setting. Touch the multimeter probes to the actuator terminals. If there's no continuity (infinite resistance), the actuator is likely faulty. Remember to exercise caution when working with electrical components. If you're unsure or uncomfortable performing these checks, consider seeking professional repair assistance. Remember to consult your Owner's Manual for specific instructions related to your model. Much of this information comes from the RepairClinic site.