20 Most Recent Saniflo & Saniplus& Macerator Pump Questions & Answers

It needs cleaning out regularly - at least once a year! We have one fitted to a shower that is used daily. The small amount of hair - that falls out every time hair is washed under the shower - builds up and clogs up the pump. We are on our second pump, the first installed just over 10 years ago, this one is under 3 years old and it already looks like it will have to be replaced.

Saniflo &... | Answered on Jun 18, 2019

is it pumping against gravity? if so there is a non-return flap in the outlet spigot could be stuck or worn.

Saniflo &... | Answered on Jan 29, 2019

we would like to change the cistern as ours is broken where can we get it from and it's top elite

Saniflo &... | Answered on Sep 18, 2018


This link has information on your unit page 14 has troubleshooting guide along with installation instructions that maybe helpful to you.

Saniflo &... | Answered on Feb 09, 2018

A washing machine discharges water water at a very high velocity and high capacity. This is far more waste water than the pump was designed to handle. The washer discharge must be connected to what's called an "indirect waste", that is, it must discharge into a laundry tub or sump, so that the excess can be stored until it can be taken by the pump. The specific code that governs this is in chapter 27 of the International Residential Code.

Also in the manufacturers instructions, they allow the discharge from a washing machine ,through an indirect waste. [sic] "The Sanivite is a drain pump that is ideally suitable for use in a basement apartment or anywhere in the house where additional fixtures are most wanted. It will pump waste water away from a variety of sources such as: a kitchen sink, laundry sink, washing machine ***(indirect connection)***, dishwasher, bar sink, etc."

This pump will never be able to handle the discharge directly and you need to provide a receptor to accommodate a washing machine. Is there any possibility of adding a laundry tub adjacent the washer and Sanivite pump?

Saniflo &... | Answered on Feb 09, 2018

To the best of my knowledge many traditional designs of taps are still available and while the internal threads might or might not be Imperial, the connection thread invariably is.

I have in the past changed the interior parts of taps that are badly worn and even cannibalising old taps of similar size and design I found some would fit and others wouldn't.
Each manufacturer would choose the thread pitch and form that suited them best from the great many Imperial threads available so while the internals of the taps of a single manufacturer would interchange, the interchangeability with other brands would be accidental.

There is usually a salvage yard in most districts as well as scrapyards and recyclers - lots of exploring to do.

Saniflo &... | Answered on Dec 07, 2017

go to this link might help you out... Saniflo toilet wont flush Google Search

Saniflo &... | Answered on Oct 27, 2017

There is no reset button on that model. Suggest putting a plug on the cable and trying another source of power first. Or could be a problem with the cutting disc being jammed or the condenser has blown. If more that 5yrs old then replace the whole pump.

Saniflo &... | Answered on Aug 09, 2017

hi could just be that the overload switch has poped out try that first

Saniflo &... | Answered on Aug 09, 2017

Here are a few sites just copy and paste any of these in your browser.

http://www.needplumbingsupplies.com/NeedPlumbingBrands.asp?MfgRqst=10 (this all one link...)

Here is the Saniflo homepage


Next tag


and one more...pricegrabber


I hope this helps and good luck...and thanks for rating my effort....the Fang

Saniflo &... | Answered on Nov 10, 2015

The first thing I would do is to make sure the discharge line is not plugged or the check valve hanging up in the closed position. Then I would remove the pump and check the impeller to see if it still firmly attached to the pump shaft and that the vanes are in good shape. If the impeller is damaged then it can be replaced. Otherwise if you know that all the drain lines are clear make sure that the impeller inlet in clear.
If you cannot find anything else wrong then you may have to replace the pump but I would try the least expensive thing first. Thank you and good luck.

Saniflo &... | Answered on Oct 01, 2015

plug lines

Saniflo &... | Answered on Sep 03, 2015

There are two wires, doesn`t matter which way round you connect tham

Saniflo &... | Answered on Jun 02, 2015

Motor bearings are damaged, they now have a "tight spot" which you might be able to feel if you rotate the shaft by hand OR motor windings are damaged and overheating causing the motor to stop.

Saniflo &... | Answered on Jun 02, 2015

Not enough water (Sani`s don`t suck it in)
Recycled dense paper
Old Sani needs a service

One or all of the above should cure it.

Saniflo &... | Answered on May 14, 2015

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