20 Most Recent Jacuzzi BK37959 White Era?? Two-Piece Elongated Toilet BK37 - Page 3 Questions & Answers

Go to your local hardware store and ask for a new tilet repair kit for your tank. They make universal kits for just about any tank. They can give you some tips on how to do it your self or you can go on youtube and search "toilet tank repair".

Jacuzzi BK37959... | Answered on Jul 30, 2010

You can only go to the top of the overflow pipe. Is it up that far? The filler is adj, just lift up on it, and the water level will come up. Usually how they work. Check it out.

Jacuzzi BK37959... | Answered on May 27, 2010

Make sure the water supply is turned on. Its located near the bottom of the toilet in the back, turn the handle to the left to allow water flow.

If that doesn't do it then turn off the water supply by turning the silver handle all the way to the right.

The culprit at this point would be the fill-valve. It looks something like this it could vary a bit by model of toilet:


remove the supply line from the bottom of the toilet, if you have a flex point it into a bucket, a hard line put a tray under there and hold your hand around the top of it. Then turn the valve on a second to see if you have pressure.
If you have pressure change the fill valve (fluidmaster). This is the most likely culprit.
If you have no pressure remove the line from the speedy valve and repeat. If this gets you pressure change the supply line to the toilet.

Jacuzzi BK37959... | Answered on Jan 23, 2010

You place the plastic sleeve down toward the drain. If that does not seal due to the floor being higher than the drain mount simply add another wax ring minus the plastic sleeve. You can buy wax rings that do not have the plastic sleeve. In lots of cases you have to use 2 wax rings to get a good seal. Make sure you securely tighten the toilet down.

Jacuzzi BK37959... | Answered on Dec 31, 2009

Go to a hardware outlet(Lowe's, HomeDepot, etc.) and ask for a commode drain extension that can be placed over the existing and bring it up to the level of your floor. I also like the wax rings with the cup molded in. These can be doubled up also but not as reliable as the extension.

Jacuzzi BK37959... | Answered on Dec 31, 2009

Should be a few flat rubber washers and a few metal or heavy plastic washer,But sometimes even when all the parts are right you still need to apply a little silicon or even plumbers putty.I do this to all that I work on,Just as a preventative measure.This is also the quickest and least cost effective way to repair it.

Please take time to rate this fixya

Jacuzzi BK37959... | Answered on Aug 13, 2009

just remove the filter, it will work properly

Jacuzzi BK37959... | Answered on Jul 14, 2009

Several things can cause this problem- if you post a picture of the inside of the tank so we can have a good look at how the fill/stop mechanism operates that would be great. We could more than likely identify some type of problem and solution. Not all flush/fill mechanisms are not the same but thats surely where your problem is UNLESS its in your water lines. I would love to help you just please provide photos and as much information as you can.
Good luck!

Jacuzzi Home | Answered on May 20, 2020

Contact the Dealer and seek qualified tech service. Risk of electric shock/***** You should not take the risk but have a QUALIFIED SERVICEPERSON perform the work.

Jacuzzi Home | Answered on Jun 29, 2019

There may be a video but you should be able to tell by looking at it too

big screw under tank holds valve on

big screw under tank holds valve on


Jacuzzi Home | Answered on Jun 14, 2019

If there is power to the unit, most likely it will need to be replaced. Check for reset button, and check the fuses before replacing the unit.

Jacuzzi Home | Answered on May 23, 2019

Should be one on the motor and also check to see if there is a GFCi somewhere too. Could be around where the jacuzzi switch is.

Jacuzzi Home | Answered on Feb 10, 2019

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