20 Most Recent KitchenAid PRO LINE KPCM100 Coffee Maker Questions & Answers

Check your gfci plug/breakers. If its not the breaker there is a thermo resistor inside the coffee maker. You can find them at your local Radio Shack.

KitchenAid PRO... | Answered on Feb 01, 2010

I would suggest calling Kitchenaid Customer Service. They may be able to send this part out at no charge or low cost to you as a replacement.

Their toll-free telephone number is 1-800-541-6390.

KitchenAid PRO... | Answered on Jul 08, 2009

You will need to investigate the reason that it's not heating. Check the element and the thermal fuse that should be on the element for continuity. If the fuse has failed replace it and try it again. If the element has failed you may be looking at buying a new coffeemaker.

KitchenAid... | Answered on Nov 02, 2019

Probably the device has calcium built up in it. Do a proper flushing round of at least 500ML (around 15 flushings) or do the "Decalcify" program with the needed tablet for the machine.

KitchenAid... | Answered on Oct 10, 2019

The "percollator" column has become dislodged from the heating element. You may be able to see the tube in the water tank and move it back over the heating element. If you can't understand this info, then it is not for you to do it yourself.

KitchenAid... | Answered on Sep 08, 2019

Either the scale has not been removed or the sensing circuit has failed.

From Kitchenaid, signs a coffee maker needs cleaned;

1, Cleaning indicator light comes on (select models)
2. Excessive brew times
3. Gurgling or other unusual noises during the brew cycle.

So ignoring first condition, does it exhibit either of the remaining two?

If yes, then likely remaining scale. Try letting descaling agent set, up to max period stated by mfg, then start clean cycle.

If no, possible sense failure.

KitchenAid... | Answered on Feb 08, 2019

Leaking water from bottom of unit during brewing:
  • Verify that the water is leaking from the bottom of the coffee maker and not just running down the back during filling and pooling underneath. (Look under coffee maker - without lifting - to see if water droplets are hanging from bottom of unit)

If verified that water is leaking from bottom of coffee maker Contact Us for further assistance.


KitchenAid... | Answered on Jan 30, 2019

There is a blockage in the drip tray or inside the cavity where your coffee goes, give it a good clean out

KitchenAid... | Answered on Apr 04, 2018

possibly the heating element has burnt out and they are not consumer repairable

KitchenAid... | Answered on Nov 25, 2017

You don't say if there is any water flowing along with the loud noise. If there is none then my suggestion would be that it's a dry water pump so you will need to force some water up the clear pickup tube into the pump while it's making that loud noise. The pump valves will be dry.

KitchenAid... | Answered on Nov 24, 2017

Shame we don't know what model you are talking about.

KitchenAid... | Answered on Sep 07, 2017

You will need to test for where the power stops & check the fuses on each boiler for continuity. If you find any blown then replace the thermostat on that boiler along with the fuses. The thermostats are different rating for each boiler, don't mix them up. It's highly unusual for both boilers to fail at the same time. Occasionally one of the boiler elements can fail, there are 2 elements on each boiler, check them for continuity. If you have any boiler leaks then replace all the seals on that boiler, the steam one is the one most likely to leak. Buy your own seals using the old ones as samples from someone specialising in O ring supply. There are 5 seals on each boiler. Do not purchase rubber or silicone seals, only use Viton seals, they are high temperature.

KitchenAid... | Answered on May 02, 2017

You need to replace the boiler top that includes the elements. When one element has failed the other one stops as well if it is included in the circuit, it's the same as having a broken wire.

KitchenAid... | Answered on Apr 02, 2017

Test each element for the correct resistance. Check the thermal fuses for a circuit, they are held onto the top of the boiler with a screw down bracket. Check for a circuit through the thermostat.

KitchenAid... | Answered on Feb 02, 2017

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