20 Most Recent KitchenAid KSM103 Professional 5 Series Stand Mixer - Page 9 Questions & Answers

Sounds very much as if the worm (follower) gear needs to be replaced. This is a sacrificial gear which fails under too heavy a load preventing failure of the motor itself. Replacement is shown on videos on the net and you can download the Service Manual at: http://www.kitchenaidparts.eu/documents/pdf/service-manual/classic-svc-manual-new-email-version.pdf

The shaft on which the paddle attaches needs to be replaced. This can be found on Ebay and, among other places, at: http://www.goodmans.net/d/933/kitchenaid-stand-mixer-repair-parts.htm http://www.seneca-river-trading.com/kitchenaid-stand-mixer-repair-parts.html http://www.mendingshed.com/kamisc.html The Service Manual can be downloaded at: http://www.kitchenaidparts.eu/documents/pdf/service-manual/classic-svc-manual-new-email-version.pdf

Please re-ask this question with your mixer's model number.

Remove the back cap over the speed control and look at the speed control plate while operating the speed lever. Make sure the lever is moving the plate in and out. If yes then I would replace the small PCB above the control plate, that is the electronic part of the speed control and not worth very much at all.

Hi Thaddeus, What model is it? If you have taken it apart and checked the worm gear surely you would have stumbled on the frozen bearing if one exists. When you split the gear cases you are in a position to turn everything by hand so any frozen part is going to be pretty obvious. Cheers Ross

If you ask your question in the refrigerator department rather than the food mixer department you may get a useful answer.

A model number would probably help

Unplug it and remove and check the carbon brushes one at a time. You are checking them for length, if one has worn short generally is will not have a shiny inner end. It will look burned. If it's 1cm long it's long enough to not be the problem. They are keyed on one corner so make sure you put it back the same way you took it out. You can see the blocking corner if you look into the brush holder with a torch. If that's OK then remove the back cover and move the speed control lever from off to max and observe if things look as "right" as they can to someone who has never seen the innards before. Now plug it in and observe with fingers out of the way while moving the lever and looking for anything unusual while the motor is running. If you see nothing then replace the phase board which is that small 4 wired PCB at the top with 4 wires coming out of it. They are worth not very much at all and if everything else is correct that will solve it. You can replace the PCB without undoing the back plate, you only need to undo the single screw that retains it and the 4 wires followed by a bit of wriggling.

Use this link http://www.kitchenaid.com/support_service-locator.content.html or call 1-800-541-6390 ext 20526

Have you contacted Kitchen Aid service department and asked if another flat beater from a current model will fit?

Try hitting us with a model number. Kitchen Aid have made lots of mixers and they are not all the same.

Can you call an expert to help you out on this

easiest best way to take care of that problem is to take it backto the store you should have a problem with itthat is a very good and reliable products

If there is a set screw in the hole then tighten the screw up. The hole is threaded all the way through to the one running side to side that takes the hinge pin. If you tighten the set screw up there is no way it cannot reach the hinge pin.

Bearing is probably starting to go bad.

yes it can be fixed .please don't try to fix it by your own if its expensive but I would recommend to get it fixed by the company or by an electrician

It is not turning on because the power is not getting through the entire circuit. First easy thing to check is the carbon brushes under the black screw caps on the side. If they are worn out just replace them. They are keyed with one corner shaved off so line the key up with the blocker inside the hole where the brush goes. Use a torch to look in there to see it in one corner right at the bottom. You could also remove the back cover and make sure there are no broken wires there, it's not uncommon for one of the bottom wires to break off by the plate they plug on to.

The case screws can come loose and grind on the planetary. To see if that's the problem you need to pop the chrome drip ring off that covers part of the planetary. It's just a push fit, pop off with screwdriver tapped with a hammer.

Check the wattage on your mixer and buy a step down transformer capable of delivering at least 50% more wattage so it is not struggling under load. If it is capable of even more it won't matter but they get bigger and heavier and cost more the bigger you go.

Open the gearbox up and look inside, the damage will be obvious once you clean the grease away. You aren't going to fix it from the outside so opening it is going to be part of the solution.