20 Most Recent KitchenAid K5SS Heavy Duty Commercial Stand Mixer - Page 5 Questions & Answers

Download a copy of the KitchenAid Service Manual here:

http://www.kitchenaidparts.be/centers/servicemanual/mixer.pdf

It covers your model.

The K5SS is very similar to the 5-QT Artisan KSM150.
You need to adjust the mixer speeds. Obtain a copy of the K5SS Repair Part List from Kitchenaid.com. Remove the screw holding the End Cover and locate the three screws from the Control Plate. All three (2 top left and right, and 1 bottom) must all be adjusted. 1. Loosen the lock nuts enough & Turn the 2 top screws clockwise until they cannot be turned
anymore. Leave the bottom screw alone for now.
2. Use a dab of white paint or paper whiteout to mark the positions of the Phillips screws.
3. Plug in your mixer and Set the speed selector to "Stir".
4. Turn each top screw One full turn couterclockwise (alternating between Left and Right)
Keep making one full turn at the time (for both left and right) until the motor starts running.
5. Put your hand near the Agitator shaft and allow it to brush your finger slightly. Use your
watch or clock and start counting the number of times the shaft touches your finger in
60 seconds. The correct count should be 60 RPM (Rounds Per Minute). If it is less
or more than 60, give each screw 1/4 turn counterclockwise or clockwise and start counting
again. Now tighten both lock nuts.
6. Set the speed selector to "6" and turn the bottom screw either clockwise or counterclockwise
to achieve a speed of 180 RPM.

For your reference, the planetary RPM's for the 5-qt. tilt-head Artisan Stand Mixer are as follows:
Stir speed - 60
Speed 2 - 95
Speed 4 - 135
Speed 6 - 180
Speed 8 - 225
Speed 10 - 280

Open up the Motor Housing and inspect the Switch Lever with Stud.
The Lower Gearcase has many depressions which allow the stud to
snap into it when the Speed Selection lever is moved. If the Stud
is worn out then there isn't much you can do but replacing it.
3184193 is the Switch Lever And Stud part number for your model.

A lot of things can happen to a piece of machinery after 4 years of idling time.
Dust, moisture, rust and dry hard Grease are just few of the problems. The
good news is it's not hard to put it back into service again. Obtain a copy
of the Repair Part List from Kitchenaid.com and start opening up the mixer.
Vacuum all dust inside, remove dirt and debris. Open up the Transmission
Housing and scoop out of the old grease. Use fresh Kitchenaid Food Grade
Grease for all gears including the Agitator (part of the Planetary Assembly) and
you are good to go.

If you didn't see much leakage , I wouldn't worry about it. It has a oil filled motor. You'll have the be the judge of how much leaked out but, if was just seepage and, has now stopped leaking, you'll be fine.

Hi MANILYNTHEOB. I’m sorry to hear about your mixer not working. Unfortunately from the symptoms you describe, your mixer has experienced a transmission failure. You don’t mention how old your KA mixer is or how hard it’s been used, but for your particular model, KA has a plastic gear designed to fail, instead of the whole mixer ‘going up in smoke’. And what it sounds like is that this fail-safe gear finally ‘failed’ (stripped) so that the power from your electric motor is not getting to your planetary (“elliptical rotating part”) and the agitator shaft. What can you do?
The good news is that this can be fixed quite easily (OK, maybe a little effort) by yourself, if you are a DITY type person, feel adventurous, and your mixer is not under warranty you can troubleshoot it yourself. Be sure you have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> then enter the visitor type “Consumer” and then enter the 6 character model number, in your case use KSM50P (Your K5SS mixer falls within this manual), and select the first file KSM50P.pdf (438.31 KB) listed under Parts List (4) and then check to verify this matches your mixer model.
Turn to pages 4 & 5, titled: Case, Gearing And Planetary Unit for the disassembly and reassembly of your mixer, along with all the parts. Locate Illus. No. 58, Worm Gear Bracket & Gear, including Illus. No. 12, Worm Gear (23 teeth). I suspect this is the weak link in your mixers transmission and causing the problems. After clearing all the grease away, you’lll probably find that is has been stripped.
You can order a replacement gear and install it yourself. While you’ve got your mixer this far apart you can check for any other unseemly wear and tear on the on the gears and other components. Besides a replacement gear, and grease you might consider replacing the gasket, too. You should use a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call). Do not try to reuse any original grease as this should be filled with debris from the stripped gear.
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com. You should search for ‘food grade grease’. Prices can vary widely between vendors, so do your comparison shopping.
It can be messy but quite gratifying to diagnose and repair your mixer yourself.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers displayed in the links are different KA models, but the principles are the same.

• http://www.artisanbreadbaking.com/discussions/kitchen-aid.htm
• http://www.neilcrockett.com/mixer.htm
• http://www.foodonthefood.com/food_on_the_food/2009/04/how-to-repair-a-kitchenaid-mixer-yourself.html

Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer, should you decide to go that route.
If you feel this repair is beyond your capability, then I would seek out a local small appliance repair shop in your area. KA Customer Care can give you names of local KA authorized repair shops in your area, but you can also do an online search to supplement what KA may provide you. Call to explain your circumstances and find out their hourly rate and get an estimate of what they think it would cost to repair your mixer. Also, always obtain three or more estimates – do some comparison shopping. Good luck, I hope this helps. Howard, Burke, VA
If this solution was helpful, please rate it, thanks! – hslincoln

This could be one of two issues. Either the mixer is being stored on its side (which should never be done) and the time has come to change the grease and gasket on your mixer. The grease comes in only one size.

Hi sharrone79,

The W93805454 indicates that your mixer was manufactured in 1995.

If you want to download the use and care guide just click the link below.

KitchenAid K5SS

Hope it helps.

Thank you for using FixYa.

Check here for a posiible replacement whisk:

http://www.abtecparts.com/kitchenaid_mixers.htm

Hello Martyn,

I understand that you are having a problem with you Kitchen Aid K5SS. When the unit is on it is turning, when a load is put on it it stops. This is due to the gears in the head being stripped. However, we do not know what gears and how many are stripped without taking the unit apart. If you are not interested in taking the unit apart yourself, I would suggest taking in to a repair shop. If you are interested in taken the unit apart please post back to this thread and I will try and walk you thru it. However, if you want to locate a repair shop please post back your location and I will try to locate one for you.

Thank you for choosing FIxYa.com

Justin

mendingshed.com

they also have parts

It sounds like the roll pin that is in the side of the shaft the tools attach to has somehow been lost or damaged. This pin not only holds the beater up but transfers the torque to the tool. It is in a hole in the side of the shaft the beater goes on and extends about 1/4 inch from the shaft to one side only. It could get lost or broken...

No -- motor can be left on stand.

Charlie

I'm going to say the first thing to check is the speed governor. You'll see it when you take the rear cap off- it's behind the plate that's mounted on three screws with springs on them. Don't take the plate off, just look behind it from the side at the shaft sticking out of the back of the motor. When you run the mixer and observe the governor you'll see that it moves back as the speed of the mixer increases and forward as the speed decreases.

The governor uses weights and springs to do its job- peek at it, you'll see how it works. If it's a little sticky then the speed will vary up and down at any setting, or it'll just run at max. speed all the time.

A little spray oil applied the the governor will clear up minor sticking problems but if it's too bad then some manual working of the governor will help it to become free and functional again. WD-40 is not the product for this job, it has little value as a lubricant because that's not what it was meant to be- it's meant to displace water. Hence the "WD"..

If you have to take the plate off the back to get to the governor you can easily set it back where it originally was by counting the number of revolutions each screw makes as it comes out. Screw them each back in the same amount and you shouldn't have to monkey around adjusting the thing.

The second thing I'd check is the brushes. Even if they aren't the problem it's good to service brushes occasionally. You want to be sure that they are clean and free in their holders. They're under the odd looking screws right in the center of each side of the motor housing. It's not all that common for brushes to cause varying speed but it can certainly happen and if it is the problem then there will likely be damage occurring. Just pull them out gently, noting the orientation, and visually inspect to see that they're clean and at least 1/4" long. Reinsert them as they came out (it's sort of important to match the curve on the face to the curve of the commutator) and be sure that they move freely all the way to the bottom of their travel. Any reluctance to reach bottom should be addressed with electric motor cleaner and a careful sliding of the brush in and out of the holder until it bottoms firmly and positively against the commutator.

The third likely source of the problem your mixer has is the little circuit board mounted above the governor. It's not meant to be user-serviceable but any appliance/stereo repair shop (if you can find one) can repair it,for you or they can replace it without too much effort. Just be sure that it's the problem before getting into it because it's sort of expensive ($35-50).

Good luck!

lp

Sorry to read about your problem, I hope this helps you out.

this can be normal if warm

I tried to help you. Please help me and Rate/Vote on my response, thanks and good luck

That is not oil, it's just dirty juice that has seeped out thru the worn out bushing for the motor shaft. This is a normal consequence of the normal aging and wearing process.
Unfortunately it can't be prevented and you can't fix it: the copper bushing is not sold separately as a replacement part. You will have to use the juicer as is, for as long as you can, then buy another.