KitchenAid KSM150PS Artisan Series Stand Mixer - Page 9 - Answered Questions & Fixed issues

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New Jersey
Ranft's Denville Vacuum & Appl.
12 Broadway
Denville, NJ 07834
Phone: 973-627-1156
Fax: 973-627-9755

KitchenAid warranty informationif you need it:

If your countertop appliance fails for any reason during the first year, KitchenAid® will replace it FREE OF CHARGE. Our Hassle-Free Replacement Warranty includes:
Delivering a replacement appliance to your door - FREE of charge, Picking up your failed appliance; and Guaranteeing the replacement product for one year.
For more information on warranty replacement, please call 800-541-6390 Direct Factory Service is available following the warranty period. To arrange for factory repair and return, please contact 800-961-0959, ext. 2865 Monday - Friday.



Thanks for choosing FixYa,
Kelly

You're wiring can't take that much load OR your mixer is short circuited. Test it by connecting to a different outlet first If it still trips.

If it's been frozen then as it thaws out water will get into the works. Just leave it in the warm for a few days then try again.

Hi, W/D here.

If you are referring to the large caps on either side of the motor, they need to be replaced correctly for the motor to run. The parts I'm referring to are the motor brushes, which are carbon pieces attached to a spring, with a wire connecting them. The brushes have to be reinstalled with the curvature of the brushes matching the curvature of the motor. When you look at the ends of the brushes, you will see the curvature on the ends. Install the brushes, compress the spring into the motor cavity with the cap, and screw down. Do this to both sides, and the motor will run as before.
Best regards, --W/D--

If you can hear the motor spinning and the beater does not spin, the worm gear has probably failed. These fail frequently, specially after using them beyond there designed limits. The motor heats up and the gear, which is a type of plastic or nylon, melts.

same problem. Figure out how to re-insert ?

You should be able to find a manual here:

http://shared.whirlpoolcorp.com/product_literature/search.jsp?siteCd=KA_EN_CA

Note that your model number seems to be incomplete; I found 63 manuals for this model number; there should be 3 more characters in the model number.

if it is still moving in the off position -- then the switch is bad. you can remove the top and inspect the switch for a loose or broken wire that could be making contact with the rail. if you are not that handy then you can take the mixer to appliance repair shop and they will be able to fix the switch for about 25 to 35 dollars ( maybe less if it is just a loose wire ).
I have this same mixer here at my place and it is a great mixer,, pretty die hard,, it should give you many years of trouble free mixing.
NOW I was thinking that it almost sounds like you might have just bought this mixer and it is new -- if it is brand new -- I would take it back to the store that you bought it from and tell them the problem you are having and just replace it,,, also check the warranty time on the unit and the manufacture might be still responsible for repairs(??).

c...

Hi,

The KSM150 is the line of mixers with similar features. It is in the Artisan series, tilt head, 325 watts. All mixers in the KSM150 line have the same features.
The one that you asked about, the KSM150PSMC is done in metallic chrome.
Best regards, --W/D--

Hello & Welcome to FixYa

I believe the motor is bad and needs replacement...Motor brushes goes bad after sometime and replacing the motor is recommended repair. Please get back to me if you have any other questions.

Kevin

Hi, Mixing Dough is tough. the neading hook really works hard and the pin will like to wander out on the left side of the mixer "right side if your facing the it". What I did was find an smaller elastic band and with the pin sticking out a 1/3 of an inch from the opposite side from which it wanders out.

loop the band on it as many times as possible so its stays on tight . with this you now have a bumper and as the pin vibrates to wander out the elastic bumper will gently keep pulling it back during the vibration cycle keeping it in check .

Works perfect but still inspect the pin and bumper before each use.

Mike

Sorry cant solve this but mine did the same. Mine is almost 4 years old now. Have you found out what the problem was with yours? Have you sent it back? Nicky.

Yes this problem is fixable.
Can you smell any burning metal odor from the mixer?

Tap it with a spatula handle, something with a little weight to it but soft like plastic or wood. Give it some pressure in the direction you want it to go and then hit it in that direction too.

Run a little sandpaper inside the mounting hole in the attachment when you get it off, it's probably got a little corrosion on it. Sugar can make them stick too, a little hot water brushed on will help if it's got sugar in it.

lp

Put the flat beater on and mount the bowl to the machine. Now look for the screw next to where the beater mounts on the head- this is the adjusting screw. Turn it counterclockwise to lower the beater, just a quarter of a turn, and then check where it's running in the bowl. Repeat as necessary. If you need to raise the beater, just turn the screw the other way.

lp

Hi,

You have to open the kitchen aid to find out the exact problem.Mostly the motor will not be a problem.
In many of the Kitchen Aid model the switch is the problem.Loose connection will cause this issue.If u have a humming noise noise but it doesn't work then motor coil has gone bad.If no noise switch has gone bad.So replace it accordingly.

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You should be able to remove it by lifting it and turning it counter clockwise. Sometimes they stick so you might try a dab of cooking oil on the shaft of the mixer.

Kitchenaid says to run it on high speed long enough for it to warm up well, then turn it upside down- I'd leave it upside down overnight.
The grease in the gearbox, over time, will separate into oil and heavier grease- mixing them together again and letting them run back to the top of the gearbox should take care of it.

If not, come on back and we'll go through the whole disassembly procedure.

lp

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Turn the mixer over and look up where the pin goes through the two pieces. There is a screw there which secures the pin. Tap the pin into position and tighten the screw.