Top 20 KitchenAid KEMC377K Convection / Microwave Oven - Page 8 Questions & Answers

First of all, thank you very much for choosing FIXYA today for your online technical support needs. Here is a direct link to the ONLINE USER'S MANUAL for the KITCHENAID Microwave Model KHMS155L which was the closest model available to the one you quoted:http://www.kitchenaid.ca/assets/pdfs/literature/Use%20and%20Care%20Guide%20-%208184950.pdf To view the Owner's Manual with Operating Instructions just use your mouse to click on the link, which is the underlined and blue highlighted text just above. This will open a new web browser page automatically for you and allow you to view the information at the website indicated and the contents of the Owner's Manual. You may need ADOBE READER installed on your computer to read PDF documents, although many computers already have this type of utility pre-installed. You can download this free at WWW.ADOBE.COM if necessary. Click on the DOWNLOAD ADOBE READER button on right side of the ADOBE home page when you get there, then follow the onscreen instructions to install the software on your computer.See page 6 of the manual for detailed instructions and illustrations on the use and care of the cooking rack fitted on your unit. I truly hope that was helpful to you. Good luck and take care. Joe.

Hi lsfong,

Easy enough. Remove the back panel. And just unlatch the clips of the door from the inside of the microwave. Use a screwdriver with a rubberized handle, and avoid touching any of the electrical components with your bare hands. This is very important, as microwaves can hold volts of power that is lethal.

See the picture:



Note the two holes, the latch will be locked into them, use the screwdriver to lever it out, while pulling the door.

Hope this helps

Kind Regards

JEDEMEYER1

* If this solution helped you, please accept it

Hi,
Here is a tip that will help you to figure out what is wrong with yourMicrowave Oven....

Microwave Oven Basic Troubleshooting Tips

heatman101

We have many of these schematics, but we would need the full model number with any suffix in order to provide you with free assistance.

It is usually found on a tag located inside the cooking cavity or around the door frame or controller frame.

Since FixYa is still not notifying us when you respond to clarification requests, you will have to post a new help request with your model number and symptoms / questions.

Or feel free to contact us directly here for free help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

this youtube video will show you how to disassamble the door to replace the handle
http://youtu.be/PQe9DE3FS20

Hi,

Plz try the link below ..hope it works if not kindly revert:

http://www.kitchenaid.com/flash.cmd?/#/category/144

Thanx

Hi,
Here is a tip that will help you to figure out what is wrong with yourMicrowave Oven....

Microwave Oven Basic Troubleshooting Tips

heatman101

Make sure that the program controller is working if not check power - step down supply, the pads are responding- if not faulty pads- or the door switches, if the switch contact are not good then it will not trigger the processor to switch on the waveguides. If the lights or fan work without any display or action of program being triggered to start then it can be a possible fault on the main board or the processor. Sometimes insect secretion can short the board and display panel and so the processor can work in such an erratic manner. If so clean,solder and reset the board.Now identify the parts by clicking this link: http://www.espares.co.uk/advice/microwave/a/5/141/identifying-microwave-parts.html

If there is no heating please do not switch on unless you have confirmed the fault. It is possible that the Magnetron is faulty, the temperature cut off is faulty or the main capacitor is short. It is also quite possible that insect can get into the oven and create soft spots. When you switch on these will create a short and make the voltage jump and in the long run damage the magnetron.So Remove cover after disconnecting , check for dirt/moisture in the cabin, if so wipe clean and dry, check the magnetron and area clean and use an jet air to clean off. Check the wave guide covers, if food had depositedthen it must be checked or replaced.

See link: http://www.espares.co.uk/advice/microwave/a/5/1146/how-to-replace-a-microwave-guide-cover.html

Now keeping clear of the microwave, switch on, use a cup of water inside to test. If you notice any sparks shut off as the magnetron or the main HT capacitor can be faulty. replace with same type.If there is heating without any issues, you can use the microwave safely

Thank You for using FIXYA.

We have here a video on how to remove door for replacing door hinges if it have any small diferences in model we belive is better than any written istructions. We have also the link for parts diagram of your actual model for additional guidance and also for a reference if you need to rder directly any parts.

Hi, On most microwaves on the back pannel there is a small lid with a screw. You will have to undo one screw to access the light bulb. Take the bulb with you to compare to the new on. Sold in most hardware and super markets. Good luck.

Hi,
Here is a tip that will help you to figure out what is wrong with yourMicrowave Oven....

Microwave Oven Basic Troubleshooting Tips

heatman101

Hi,
Here is a tip that will help you to figure out what is wrong with yourMicrowave Oven....

Microwave Oven Basic Troubleshooting Tips

heatman101

Hello, Thank You for using FixYa. I will be helping you today.Its not easy and most people who try it for the first time break the door and need to buy a whole door.You need to use a putty knife and slide it into the door edge on the inside part of the door and pop the clips all the way around to seperate the door in two then you can change the handle.
Thank You and please rate my answer if it was helpful..

We would need the model number in order to provide you with free assistance.

It is usually found on a tag located inside the cooking cavity or around the door frame or controller frame.

Since FixYa is still not notifying us when you respond to clarification requests, you will have to post a new help request with your model number and symptoms / questions.

Hi,

The ignitor is not working right and is going bad....
have the repair man replace the ignitor, or DIY....
Check out this tip about your problem...

Oven not Working or Oven not Heating

Oven Problems Replacing the Igniter


heatman101

I want you to try and Press LOWER OVEN CANCEL to clear display(s). If this doesn't work, you have a bad fuse, cavity thermal overload device, or right door switch. Working inside a Microwave can be very dangerous, and without the proper training and knowledge I would recommend you get a service technician to repair your microwave.

This unit will throw a DOOR error if the 20A fuse, the 15A fuse, the cavity thermal overload device and/or the primary interlock (right door switch) is bad.

To check the door switch, connect a Multi-Meter to the door switch terminals (P5-3 (BR) to P5-1 (TAN)) and check for an Open Circuit when the Door is Open, and a Closed Circuit when the Door is Closed.

To check the 20A Fuse, 15A Fuse, and the Cavity Thermal Overload Device, use a Multi-Meter to check for continuity across the fuse terminals, starting with the 20A Fuse (Black L1 to Black J1-1), then the 15A Fuse (Black J1-1 to Tan), and then the Cavity Thermal Overload Device (Tan to Red). No continuity means a bad fuse.


Click on picture to enlarge I’m happy to help further over the phone at https://www.6ya.com/expert/jeremy_69f3cc28d95bf514

hello, yes go to kitchenaid website under owners section and type in model number. It will be there. Hope this helps and please rate my answer. Thanks

That's usually a defective upper or lower door switch (or either switch's mount may be bad) or a stuck relay on the control circuit board.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Our file on door switches is here.

After you or a friend look that over, if you still have a problem, we repair these control boards for $39.95 with a one-year guarantee.

Instead of having yours repaired, you can buy a new control circuit board from the Pros here, our favorite supplier.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Hi, it is caused by a blown 20 amp fuse in series with the Primary door switch.

CORRECTION: Most often the first attempt is to change, or adjust, the primary door switch, but components (20 amp fuse, 15 amp fuse and cavity thermostat) in series with the primary door switch are the culprit. Check and replace as necessary the 20 amp fuse, the 15 amp fuse or the cavity thermostat.

Yes it does, unplug unit, remove back cover, "2 to 6 screws" on the right side look for a silver rectangular capacitor, discharge it across the two pins with a long screwdriver, next look for a ceramic fuse, "white body with silver ends" remove and replace with same type and rating. If the fuse blows again it indicates a bad door switch.