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Have cuisinart ss10 coffee maker I have descaled with 2 gallons of white vinegar and the descale light won’t go out. How do I get it cleaned ?
I recently had the problem of the dreaded "de-scale" message coming up on my coffee maker. After descaling my coffee maker 3 times, the "de-scale" message wouldn't go away. I called the Customer Service number and was told to unplug the coffee maker for an hour and that should re-set the machine. I did that and still the de-scale message remained. Another phone call and another customer service representative and I was told to hold down the Hot Water and Rinse buttons together. I placed a large mug and hit the buttons. There was a good bit of water that came through but IT WORKED! The coffee maker is as clean as can be and working very well. I suggested to the Customer Service Representative that Cuisinart should include this in the instruction and troubleshooting section. But I doubt that will happen. Sad that the web site info is not updated. Wanted to share my experience so it might help others frustrated by this issue.
on Oct 24, 2020
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