20 Most Recent Mr. Coffee DRX23 Questions & Answers

1. Many grocers and retailers that carry Mr. Coffee® Iced Tea Makers, carry Mr. Coffee® replacement items. Try the retail location where you purchased the unit.
2. If not, Call 1-800-MRCOFFEE (672-63333)

You need to clean it out every 3-4 days. I use a brush and pointed knife for the packed grounds. Mine works great now.

3 beeps means plugged water line. Take off the bottom of the coffee maker with a small phillips head screwdriver. Use pliers (I used needle nose type) to remove the wire clamps holding on the silicone water tubes to the hot plate. In my case, the water line from the reservoir to the plate was clogged with something I couldn't see until I blew on the hose and it popped out, could have been scale, grounds etc Clean with vinegar. Back in service!

if faulty and brand new return

TIME TO REPLACE IT

I see two problems that you've described. First, you have a bad empty-reservoir sensor. Mine went out on my first Mr. Coffee within the first month also. The purpose of the sensor is to trigger the beeping to simply let you know when the coffee is done. The coffeemaker would normally work fine otherwise. Second, you have a bad heating element. This is the core function of your coffeemaker and renders it useless for anything but a nice warming plate. I recommend replacing the coffeemaker. In the future, make sure you do not add water to the reservoir unless the coffeemaker has been turned of for at least five minutes. This will help prolong the life of the heating element. The heating element will naturally degrade over time. But, it can incur sudden damage when the reservoir is refilled with water too soon - while the element is still hot. Because of the simple design, if the coffeemaker is on, then both the warming plate's heating element and the reservoir's heating element are on. So, after a brewing cycle is complete, the reservoir's heating element stays on. Without any in the reservoir to keep it cool, the heating element superheats. So, if water is put in the reservoir while the coffeemaker is on or before the element has adequately cooled, the sudden burst of steam from the water contacting the element can be quite violent.

https://www.youtube.com/watch?v=gaHcjzIlrAo https://www.youtube.com/watch?v=gaHcjzIlrAo

https://www.mrcoffee.com/on/demandware.static/-/Sites-mr-coffee-Library/default/dwec54e9d7/documents/instruction-manuals/BVMC-TM33_15ESM1.pdf

Time for a new coffee maker

If you're handy with appliance repair and can use a voltmeter, UNPLUG the coffee maker and proceed with this. If not, buy a new coffee maker. Most likely, the thermal fuse has failed. Remove enough screws to get to the tank on top of the appliance (usually aluminum). You'll see a small device with wires on each end attached to the tank, perhaps by a bent-over aluminum tab. It might have a fabric sleeve around it. Put your ohmmeter on both ends of the fuse, and it should read a dead short. If it's open, that's the problem. Remove the fuse, look for a number on the side of it, do a Google search for the replacement and order one. Depending on how the fuse is connected, you may have to solder in the new fuse. Install it exactly like the original, including fabric sleeve, if applicable. Your coffee maker is fixed.