20 Most Recent Philips HD-5400 Questions & Answers

from the manual:
"If ever the hot water outlet opening should
become blocked, you can remove the insert
(flexible material) (fig. 20) and clean it
Do not forget to replace the insert before using
the appliance again!

Philips HD-5400 | Answered on Sep 24, 2017

Not familiar with this machine but if you or someone you know has the expertise, you can check that power is getting to the element and completing a circuit and or the element is open-circuit. If it is viable then a replacement may be available from Philips or 4ourhouse.co.uk.

Philips HD-5400 | Answered on Aug 28, 2014

Have you found out where to buy th aglass jug? I have the same problem!

Philips HD-5400 | Answered on May 16, 2011

Descaling Problem SOLVED!
Folks, I really hope this helps a lot of you. I too encountered the dreaded descaling problem where it gets stuck in a loop and never finishes. I thought the machine was toast and see so many reviews that people experienced this and had to return the machine.
I tore apart the machine and figured out the issue and the super simple fix!
What happens is the water level sensor does not know it is running out so when the tank empties due to running dry, it never completes the cycle.
Where the water basin goes, if you look at the back lower down, you will see a small rectangular protrusion. This is the water level sensor that works by measuring capacitance. You know how sometimes your machine runs completely out of water and you have to prime it with the tea/hot water button? This is why! When you put the tank in full, water splashes over the edge and down the back. It coats the outside rear of the tank and the sensor with water so the machine thinks it still has an adequate level of water but then all of a sudden runs dry.
The FIX:
Take a paper towel and dry off the water level sensor and the back of the tank. When you put the tank in, do not fill it too high and put it in gently to avoid water spilling out.
Simple as that...fixed!


and videos and help from Philips

Press and hold (for about 6 seconds) the hot water button until the descaling light turns off.


Philips Coffee... | Answered on Nov 26, 2020

First, I'm not a Philips technician. Also don't recommend De-scaling of table top machines UNLESS the MFR provides the de-scaler and recommends it. Several things can prevent the water flow in these small machines. It's probably the vibration pump but suggest following the following list to check if everything is in order.
- Water not getting to machine or not sensing that the water tank is already filled.
* There usually some type of float near to middle of the water tank. It's usually white or colored plastic. This 'float' needs to move freely up-down to 'sense' the filled tank. clean the tank and shake it -note the movement of this float. It will need further cleaning if it's stuck (or you will have to replace tank if it's crudded up).
* Re-install tank and fill with filtered water. Turn machine off, count to 15 then turn on again. This usually turns on pump to add water to inner tank. If this does not happen then there is a CPU problem. If it does hums for 5-10 seconds then goes off but no heating then the pump may have an air bubble in line. Try the turn off and on method several times (up to 5) to get the water flowing. If it's still not working then there is a clog in the pump and will need service and/or replacement.
* Did you change water source? Since this is a table top machine in which you fill the water tank. Try to use filtered (bottled ok) water. Do Not use Distilled or 100% pure water as this type of water will eat out the metals from your machine! Some places use a water softener as it tends to be better for the machine long term (years).
* Still got problems? Check with vendor or MFR for service or replacement. Most machines of this type do not have serviceable parts or adjustments.
Aloha, ukeboy57

Philips Coffee... | Answered on Jan 19, 2018

Quite possible the boiler has failed. You would need to disassemble to check (with a multimeter) if the boiler heater elements are a continuous track from one terminal to the other. Boilers often fail - else you have a electronics problem somewhere that will require a tech person check out.
The other thing boilers can do is to develop an earth leak between the heater element itself and the outside of the element - this will cause the machine to shut down your house's power supply if you have an Earth Leakage Safety Switch installed in your meter box.

Given this was an inexpensive machine and uses rather "odd bod" pods it may be time to consider something more 'common' like a Nespresso, Aldi or the Cafitaly style of capsules.

I especially like the Cafitaly capsules as they have more coffee than Nespresso, have 2 internal filters, can be refilled with ground coffee (I reseal top with wide cellotape) and can be refilled at least 4-6 times before they should be thrown away. Instead of around 30-50c a cup, refilled capsules costs me about 9c a cup - I get about 100 capsules out of 1Kg (2.2 pounds) of coffee.... beat that.

Philips Coffee... | Answered on Dec 11, 2017

Hi,if its been packed away is there a chance the cable might have lost connection inside machine,open and check connections,just food for thought,all the best.

Philips Coffee... | Answered on Oct 03, 2015

Coffeemaker boilers are not generally a repair item, if it's not a seal or removeable part on the outside of the boiler then most often it will just be full replacement of the boiler.

Philips Coffee... | Answered on May 02, 2015

You are going to struggle finding one of those; where I live here in New Zealand that model has been obsolete for over a decade. You may be better off finding someone who repairs multiple brands of coffeemakers and see if one can be matched up. It is very possible that machines very similar are still being made, just not for Philips.

Philips Coffee... | Answered on Apr 08, 2015

hard to tell, if you are doing something wrong, that is

Philips Coffee... | Answered on Feb 28, 2014

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