20 Most Recent Audiovox Richmond 6G40-36F 6-Year Tall Gas Water Heater Questions & Answers


Is it flashing 2-3? Try this: You can reset the control by unplugging the blower during start up, leave unplugged for at least 5 seconds, plug back in and within 30 seconds cycle temp control from hot to low 6 times.

Audiovox... | Answered on Aug 30, 2020


I am poting this here hopefully it will help someone else. I have a richmond 40 gallon power vent water heater and it was not working. It was flashing 2-3 on the LED. I used this procedure and it started up..

you can reset the control by unplugging the blower during start up, leave unplugged for at least 5 seconds, plug back in and within 30 seconds cycle temp control from hot to low 6 times.

Audiovox... | Answered on Nov 24, 2019


check with the manufacturer . we do not have all the fixes for every thing in the world

Audiovox... | Answered on Dec 14, 2017


Can be a defective thermocouple

Audiovox... | Answered on Aug 22, 2017


Go to www.richmondwaterheaters.com and see if they can assist you with it. Just click on residential products on the left side of the page.

Audiovox... | Answered on Jun 24, 2016


Reset.
Vacation mode?
Probably not tankless water heater.

Sounds like gas water heater with electronic gas control valve.
Possibly Intellivent gas control.

But it could be electric water heater, and 'vacation mode' is merely customer's terminology for the ECO reset button tripped out.

Add a comment with specific information about brand, approximate age and type of water heater to reduce guesswork.

Copy following link to identify gas control valve and download error codes and possible service manual.
http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html#intellivent

Copy following link for troubleshooting electric water heater:
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

Audiovox... | Answered on Apr 10, 2015


1) Type and brand water heater unknown.
Copy following link for Rheem-Richmond tankless error codes:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

2) Question posted under Richmond tank-type power vent.
Error code 24 appears to be Rheem-Richmond tankless water heater.

3) Add a comment with more information about type, brand, age of water heater including what you have tried so far.

4) Call service technician to catch up on required yearly maintenance.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

Audiovox... | Answered on Jan 17, 2014

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