20 Most Recent True TWT-72 3 Door Worktop Refrigerator - Page 2 Questions & Answers

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Our True Refrigerator had the Thermostat replaced it was freezing things. Still freezing things. We have the control knob at 1 stays around 28 degrees overnight. What else can be the problem

1 in a refrigerator is the coldest setting it should be around the 4-5 mark for proper cooling of food in a refrigerator 1 is the warmest setting in a freezer
11/9/2018 7:48:11 PM • True... • Answered on Nov 09, 2018
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True tbb2 under counter fridge has lots of water on floor of unit

You have a clogged drain, take the back lower pnel off and clear the drain line. It's that simple.
10/3/2018 10:47:24 PM • True... • Answered on Oct 03, 2018
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Food Truck True Refrigeration Prep table that is constantly having condensation on ONLY the OUTSIDE of the unit. so much water that we have a puddle under the table.

If the unit is near a high heat source and the temperature is pretty cold inside you will get condensation. Also check the door gaskets on the lower doors for cracks or gaps
9/29/2018 12:32:40 PM • True... • Answered on Sep 29, 2018
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My True refrigerator is making a "helicopter" noise from the inside of the fridge. what could be the cause

Many refrigerators have 2 fans. One , outside and underneath, is to cool the motor and/or the compressor. The other, inside, is to circulate the cooled air to all of the areas of the inside . Either one can become dirty, and make noises, and the one inside could also become covered with ice or frost and make noise as the blades hit the housing, The outside underneath one is easy to clean. I know of no way to clean the inside one except to take the whole inside of the fridge apart. God bless your efforts.
8/6/2018 6:30:22 PM • True... • Answered on Aug 06, 2018
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True gdm-33 has only 1 of 2 evap fans working can someone advise

First, I'm not a TRUE Refrigerator tech, but I have worked on similar retail display beverage/food chillers. * There is dangerous electrical equipment and High pressure refrigerant present in this equip. Only qualified CFR tech should service this equipment. *** There are following is for information only.*** * the fan(s) are usually connected in parallel so if one is out and the other is still working then it's probably the fan. If you can't get a new fan from your service vendor you can order it from you nearest Grainger or Amazon.com. It's a pretty standard fan. Check and note what kind of connector is used so to order the motor with the correct connector. * There is an off chance that the fans are on a separate line off the main fan switch (Like a double pole switch) or relay. Check the relay for burns. Normally the fan wires are jumpered together as they both are turned on at the same time. The jumper lug may be rusted, disconnected, or broken. Unless someone has serviced the fan(s) earlier the wires should be okay and it's just the fan. (it's a moving part that goes on and off all day long.) * Have the electrician check if there is still power going to bad fan connector (after disconnecting bad fan) There should be power at the connector with the other fan powered up. * Check your warranty before attempting repairs as these units usually have long warranty periods. Call for service anyway as there may be other problems that caused the fan to fail. Aloha, ukeboy57 PS: Helpful vids I found on you tube: https://www.youtube.com/watch?v=t1D05iEwexs https://www.youtube.com/watch?v=c0fSd4gwAXg https://www.youtube.com/watch?v=Zo3tMk89bnM https://www.youtube.com/watch?v=81kZ9SJro40
6/2/2018 12:49:49 AM • True... • Answered on Jun 02, 2018
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What does E 1 means on a true T-49 refrigerator

5/5/2018 1:11:59 AM • True... • Answered on May 05, 2018
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I have a True Model TWT 48 ref that will not shut off even after the Thermostat has been set to minimum What would cause this and what do I need to Fix it ?

Sounds like the thermostat has lost it's ability to sense temperature or is sensing the temperature at a false reading.
5/5/2018 1:03:48 AM • True... • Answered on May 05, 2018
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My tuc-48 2 door undercounter refridge is dripping water from the drain lines even after cleaning all the crud out of the copper elbow

try taking a piece if small wire and run it up the drain lines. the clog is probably in the evaporators and this could break it free.
3/19/2018 12:56:47 AM • True... • Answered on Mar 19, 2018
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Hello I have a True T35G commercial fridge ...it runs for a few weeks then stops cooling , I unplug and let sit for a day then it starts working for a few weeks. Any suggestions ?

See if you can catch it next time its running.... Serious answer, your coils are probably filthy. Get a vacuum and remove the service vent and clean out the compressors condenser coils. That is the usual cause of this. If you dont, itll overheat the compressor and you will have an expensive metal cabinet instead of a fridge.
2/2/2018 6:06:05 PM • True... • Answered on Feb 02, 2018
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I have a true TDD-2 and there is no air going up the tubes for the beer taps any suggestions

Look for something effecting air flow or the fan not running. First place to start.
1/16/2018 12:52:49 AM • True... • Answered on Jan 16, 2018
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My true back bar unit, dial thermometer. dial it off, compressor shuts off. Turn it on , compressor starts, high side coils get frosty, evaporator does not get cold, where is the hangup?

This could be a sign that it is low on refrigerant. If it is a cap tube system, this is usually an indication of the issue. I would start there. Also, be sure that the evap fan is running as it will cause frosting as well.
12/17/2017 9:19:44 PM • True... • Answered on Dec 17, 2017
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Is it true that an onion becomes dangerous to eat if cut the day before

This is not true unless it was to get moldy or something like that.
12/5/2017 10:58:42 PM • True... • Answered on Dec 05, 2017
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My one door on my true freezer is notisibly higher than other door &jam getting ice&frost on frame

You can remove the offending door and add/remove spacer washers to adjust height of the door. Make sure door(s) are sealing on all 4 sides. I’m happy to assist further over the phone at https://www.6ya.com/expert/david_dc2f9e0a44104720
10/18/2017 2:39:23 PM • True... • Answered on Oct 18, 2017
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We have a sandwich makeline

If you are relating to the fan that is with the compressor, DO NOT RUN UNIT WITHOUT THIS FAN RUNNING. You can overheat the compressor and kill it. Some of these units use small plugs on the fan wires and it could have been pulled loose when the unit was moved. If you find the plug, be sure it is plugged in physically. Don't trust it just because it looks like it is plugged in. It may not be making a good connection.
9/29/2017 2:39:04 AM • True... • Answered on Sep 29, 2017
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