20 Most Recent True TWT-72 3 Door Worktop Refrigerator Questions & Answers

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TWT 72 3 door fridge. Why isn't it getting cold?

yeah, if the compressor is not running, maybe you can replace it another one by returning your ref in the owner ( if it is a new one)
10/29/2021 4:04:05 PM • True TWT-72 3... • Answered on Oct 29, 2021
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My True TD 50 18 beer cooler does not cool beers

If you hear a clicking noise coming from the compressor there is about a 80% chance that the compressor is dead. But you'll have to call someone out to be sure. If the fan motor behind the grill is running (condenser fan) then the compressor should be running and vice versa. If the compressor is hot as a pistol and clicking and the fan motor is not working then it may cool down if you shut it off and you might just have a bad fan motor. With power turned off the condenser fan motor should freely spin. Compressor have a 5 year warranty from the manufacture not including labor and additional materials. Hope this helps.
1/11/2021 8:04:55 PM • True... • Answered on Jan 11, 2021
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True GDM-10 started making loud noise AFTER door was slammed after getting something inside; checked inside fan was running slow. Noise sound like something stuck in motor.

without knowing age of unit, I suggest replacing the motor. Sounds like the armature is worn the bearings and is moving inside the windings of the motor. I would do that first before moving forward with any other repairs.
11/5/2020 2:08:26 AM • True... • Answered on Nov 05, 2020
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How do you replace theRocker switch on a true prep frig I have a true prep. frig at work it a one door small prep frig but while cleaning it the rocker switch fell off how do I replace it

Please forward model and serial so I can be sure I am addressing the correct unit. Thanks.
5/22/2020 10:10:11 PM • True... • Answered on May 22, 2020
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Replacing thermastat true tsid 48 4l deli case. where does sensing tube go it suppose to bee coil sensing but did not find a hole to push it threw and the cuurent stat is hanging below coil

sometimes the evap has a copper tube that the sensing buld goes into and is very hard to find. The operations manual (found on Parts Town.Com) does not mention it but I have had experiences where you really have to look hard as the hole is less than a quarter of an inch and is sometimes covered with a putty similar to plumbers putty.
5/22/2020 9:59:47 PM • True... • Answered on May 22, 2020
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The compressor my True sliding door reach in cooler fails to start intermittently. The fan runs and I can hear it dip but the compressor doesn't start. After 3-4 tries it will start.

Most of the time it's a compressor relay that does this. Your model will most likely have one. Get your model number and check the internet and see if your model has one. They are usually a small black plastic device attached directly to the compressor terminals and take up two of the three terminals. This is under the black plastic cover that is held on by a metal piece or wire, right on the compressor itself. Usually they're only about 10-20 bucks so it my be worth a shot.
11/5/2019 2:43:24 PM • True... • Answered on Nov 05, 2019
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True Freezer, compressor not turning off. It is getting cold. The fan inside turns on and off but compressor runs for hours.

Hello Vic, I'm not sure what model of Freezer you have, but I suspect that the "condenser" coils on the back or underside of the unit need to be vacuumed or cleaned to rid of the dust bunnies, cat/dog hair etc. The compressor is likely trying desperately to do it's job, but that array of pipes are the only way it can get rid of the heat that it is stealing from the inside of the freezer. IF the coils are clean or if it still keeps running after cleaning... no matter what setting the "cold" dial is set to, then likely there could be a relay that has fused close preventing the unit from cycling properly. I hope this helps! /The GreyOne
9/8/2019 7:37:47 AM • True... • Answered on Sep 08, 2019
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True T23 seems to be running every 3 to 5 min. Its been doing that since we bought it. Wondering why.

The first thing that needs to be determined is if the internal box temp is rising above the desired temp and causing the compressor to come on. If so, you may have an issue with the box insulation or an air leak somewhere on the box. Start there and we can progress in the troubleshooting steps.
7/14/2019 1:48:15 AM • True... • Answered on Jul 14, 2019
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User manual for my refrigration true gdm72

Just google "Partstown.com" and look for the manual. They have a very extensive library of manuals.
7/14/2019 1:45:23 AM • True... • Answered on Jul 14, 2019
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True fridge compressor runs 10 seconds than cuts off then will start agin

Then what...? You don't like the way it works...? or unusual...? Old fridge always noisy then brand news one. As long as it's cold the way it should be then it's okay. Good luck Mai
5/28/2019 9:42:07 PM • True... • Answered on May 28, 2019
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I have True GDM-41 unit was cold yesterday not today. Compressor will not kick on today. Can it be anything other than compressor?

It may be a bad start capacitor on the compressor......
3/25/2019 9:10:09 PM • True... • Answered on Mar 25, 2019
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Hi I have a true gdm35 the defrost / fan works but the fridge isn’t getting cold it did for about 1 minute and then stopped. Any info would be appreciated

probably a bad thermostat or set at the wrong setting. If you have a digital thermostat the steps are a bit much to type out. If you have the older and more common mechanical thermostat it should be set about midway. The knob is typically marked from 0 - 9 and should be set on 4 - 5. get back to me if you have the digital control.
2/2/2019 7:06:30 PM • True... • Answered on Feb 02, 2019
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True prep table works good for weeks, then stops working. I unplug for a couple of days and plug back in and it starts working. It has done this numerous times. Why?

Sounds like the evaporator coil is icing up. Once the coil ices up no air can flow through and you essentially have a very large ice chest. The thermostats on these coolers are actually sensing coil temperature not air temperature. I would want to check that it is set properly and that it turns the compressor off and on. If you have an old mechanical thermostat with a knob with settings from 0-9 it should be set on 4-5. Anything higher and it WILL ice up occasionally.
1/10/2019 5:51:55 PM • True... • Answered on Jan 10, 2019
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True Beverage Cooler making random rattling sound.

Sounds like it may be cycling off hard due to high discharge pressure. Make sure the condenser under the unit is clean and the fan motor is running. It shouldn't be running 60f. A lot of people make the mistake of checking temperature with an empty unit. Put a couple of gallons of water in the unit so that the temperature evens out. These units do NOT run based on air temperature but rather on inside coil temperature. That will swing wildly with no load in the unit.
11/26/2018 12:22:17 AM • True... • Answered on Nov 26, 2018
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