Top 10 Apple iPod touch Second Gen (8 GB, MB528LL/A) Digital Media Player Questions & Answers

Update and restore error messages on iPhone and iPod touch Last Modified: April 21, 2009 Article: TS1275 Old Article: 307219 Symptoms When trying to update or restore your iPhone or iPod touch with iTunes, you may see an error message in iTunes that stops the update or restore process. You may also see the "Connect to iTunes" screen on your iPhone or iPod touch:


The error message in iTunes may also include one of the following numbers (but is not limited to): 2, 4, 5, 6, 9, 13, 19, -18, -48, -50, 1002, 1011, 1013, 1601, 1602, 1603, 1604, 1608, 1609, 1611, 1612, 2003, 2004, -9808
Products Affected iPhone, iTunes 7 for Mac, iTunes 7 for Windows, iPod touch, iPhone 3G, iTunes 8 for Windows, iTunes 8 for Mac, iPod touch (2nd generation) Resolution Many restore errors can be resolved using the troubleshooting steps found in this document.
Update to the latest version of iTunes
To see if you have the latest version of iTunes, open iTunes and:
Windows: Choose Help > Check for Updates Mac: Choose iTunes > Check for Updates

Restart your computer Simply restarting the computer can clear up certain issues that could prevent iPhone or iPod touch from being restored. After restarting, try restoring the device again in iTunes.
USB Troubleshooting Connect iPhone or iPod touch to a different USB port on your Mac or Windows PC. USB 2.0 ports that are built-in to the computer are preferred over a hub. If iPhone or iPod touch were connected to USB ports on the front of the computer, try connecting them to rear USB ports. After doing this, try to restore the device in iTunes.
If this fails, Restore on a different computer. If the issue is not resolved with the above steps, try to restore on a different computer. Ensure that the computer you are restoring on has USB 2.0 ports, the latest version of iTunes, and that you are connecting directly to the computer.
Advanced Steps
Make sure you have admin access

If your still having problems estore using a new user account Create a new user account on your computer and try to restore while logged in as the new user. iTunes will download a new version of the software restore file. After creating the new user, log in to that account and open iTunes and attempt to restore to see whether the issue persists in this new user.

Windows Vista and Windows XP
From the Start menu, choose Control Panel. Open User Accounts. Select Create a new account and follow the instructions to complete the account setup process. Once the new account is created, choose Log Off from the Start menu. Log in to the newly created user account.
When a restore issue is specific to a user, it is likely due to an unusable .ipsw file. The ".ipsw" files are what iTunes uses to restore your iPod or iPhone. If those files are unusable, then try deleting them so iTunes can download a new copy of them. Creating a new user will also cause new .ipsw restore files to be downloaded in the new user. You can find the ".ipsw" files in these locations:
Windows XP iPod touch: C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPod Software Updates (If you don't see the Application Data folder, you may need to show hidden files by opening (My Computer) Click on Folder Options. in that window click on the view tab, and make sure that show hidden files is selected.
Windows Vista iPod touch: C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPod Software Updates (If you don't see the AppData folder, you may need to show hidden files)
1. Open Folder Options by clicking the Start button , clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options. 2. Click the View tab. 3. Under Advanced settings, click Show hidden files and folders, and then click OK.

After removing and reinstalling the latest version of iTunes, try restoring iPhone or iPod touch again in the origonal user account.




As an added note, If running Microsoft Windows XP and the issue is resolved on another computer, but you continue to experience difficulties on your original computer, you may want to update or reinstall your Windows USB drivers and then try restoring iPhone or iPod touch again.
If none of these steps work you will need to contact either apple at

1-800-APL-CARE (1-800-275-2273)
Or another service provider of your choosing to get the ipod touch serviced or replaced.

Yeah .my ipod takes the connection away from my computer when connected to my network. it is ZyXEL_4050inn

The internal speaker stopped working on my 2G touch yesterday. I performed a restart on it and the speaker function was restored. Basically just follow the 5R process in this website: http://www.apple.com/support/ipod/five_rs/

The iPod 2nd Gen changed how it charges and all those devices that once charged your older iPod, will no longer charge this one unless you get the adapter which is at the apple store and I have seen it at walmart for about $30. that device converts the power for you so it will charge. my adapter works perfectly.

If that happens then press the hold and home buttons to force it to turn off. When it turns off turn it on again and everything should work. If it does not work the connect it to a computer and in itunes click on restore.

take the battery out or hit a reset button if its avalable and turn back on after 30 seconds

your ipod seems to be having problem like damaged system software. you can reinstall your ipod software but will erase anything on your ipod, don't worry you can sync them again. here's how to do it.
make sure itunes is open and connected to the internet.

Hold down your ipod power button, then hold down the home button too, this will force the ipod to restart and in restore mode.
the screen will go dark and restart, now release the POWER BUTTON while still holding down the HOME BUTTON.
It will show an itunes icon and a USB icon saying connect to itunes.
NOTE: you might have to do this procedure many times in order to show the itunes and usb icon.

Now release the HOME BUTTON and connect to itunes, it will erase your ipod and download software from apple to install on your ipod.
this might take some time, wait for it to complete the task and now you are ready to use your ipod again.
Please rate. Thank you

Most likely it is a burnt resistor, or your digitizer was bad/faulty. Try taking it off and using conductive spray (Without lube...No pun intended) but one with lube can ruin the digitizer. make sure not to get any overspray on anything but the conductors.

do this...
While connected to a power source, try to reset the iPod touch. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until either the Apple logo or battery symbol appears. If the battery symbol appears, continue to charge iPod touch until it is fully charged. if still doesnt power on try this.. Use the following steps to place your device into recovery mode. If the device is already in recovery mode, you can proceed immediately to step 6.

1. Disconnect the USB cable from the iPhone or iPod touch, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPhone or iPod touch to turn off.
   • If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to iPhone. When you reconnect the USB cable to iPhone, the device should power on.
   Note: If you see the screen pictured below, let the device charge for at least ten minutes to ensure the battery has some charge and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button:
   
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
   
6. Use iTunes to restore the device.

also maybe your unit have been in contact with liquid You can tell if the headphone-jack Liquid Contact Indicator has been triggered by looking directly down into the headphone jack. Use a lighted magnifying glass or angle the iPhone or iPod so light shines down into the headphone jack. At the base of the headphone jack, you should see what is normally a white or silver-colored dot. The dot will become full or half red or pink when the dot has come in contact with water or a liquid containing water. To view the dock-connector indicator on iPhone 3G or iPhone 3GS, use a lighted magnifying glass and hold the device so that you can view the center bottom of the dock-connector housing. A full or partial red dot will appear if the indicator has been triggered.
a feedback would be much appreciated

In the play area of the podcast, at the top right just below where the time remaining shows there is a number plus a cross i.e. 1x, 2x etc. press the 2x and it will go to 1/2x and then to 1x. That will set it back to normal speed. Hope this helps.