20 Most Recent HP Compaq Evo Notebook N1015v (470046-573) Questions & Answers

For this kind of issue, please follow up the following steps to check:

1.confirm the battery and ac adapter connect the laptop normally.Maybe the bad connect lead to this problem. If there are no lights when you turn on laptop, one of possible reason is that your adapter is malfunction.

2.the second possible cause is laptop dc jack failure. If the dc jack is broken or loose, you are required to replace it or repair it.

3.Another possible reason is that there is something wrong with laptop motherboard. For this situation, it includs two kinds of possibility,a failure in an electronic circuit and BGA malfunction.

For more detailed reasons and solutions, please have a look at the following article:http://www.ifitjams.com/lappower.htm

If you verify your laptop adapter is dead and you plan to order a new one, I recommend one for you on the basis of your laptop model:

HP Compaq Evo... | Answered on Dec 19, 2012

According to the product specifications on HP/Compaqs website, this model Evo does not have wireless built in, only modem and ethernet ports are the means for getting online. A wireless usb card can be used to get wireless. Specs can be found here -

HP Compaq Evo... | Answered on Oct 21, 2012

i would try a boot sector repair/ f-8 upon boot then repair

HP Compaq Evo... | Answered on Jan 20, 2011

Let me give you the link to the free download of the Service Manual, for the Compaq Evo n1010v series of Notebook PC's, to start,


In the list scroll down to -
Compaq Evo n1010v Series, and left-click on it.

This is a PDF file download. (The computer you are using now has Adobe Reader on it, which uses PDF files)

After you click on the above file name, you will be looking at a blank screen. The PDF file is downloading in the background.

It took me approximately 68 seconds for the first page to come up. I'm using a medium speed DSL connection.

It takes another couple of seconds, then the file will be downloaded all the way.
I just wanted to prepare you for this.

I will lead you through the Service Manual, and will also tell you, in case there is some chance that you cannot download the manual.

On the left side of the manual, the Bookmarks will be open.
Left-click on the + sign next to Removal and Replacement.

Scroll down to - Removing the Display Assembly (Authorized Service Providers Only)

Left-click on this heading.
Or go to Page 38.

Go up to the top header, and Left-click on the + sign to enlarge the view.
(Plus sign to the right of the Blue down arrow. I enlarged to 100%)

1) Common knowledge. When working on a laptop always remove all electrical sources.

Remove the AC adapter (Charger) if plugged in, and remove the Battery.

You should also wear an ESD wrist s-trap when working on a laptop. (Electro Static Discharge)
Your body carries Static electricity, and Static will fry out the delicate computer hardware components.

In this case, you will not be going anywhere near hardware components, that are susceptible to static shock, so you won't need it.

I do advise that you have a multi-compartment container available, for the screws. Some of these screws look alike, but they Aren't.

If you do not have a multi-compartment container handy, you may want to use a clean egg carton in a pinch.
Label each egg holder for the area the screws came out of.

A number 1 Philips screwdriver, and a small Flat-tipped screwdriver, are the only tools you need, but a pair of needlenose pliers would be handy.

2) Remove the Keyboard Cover:

Laptop in the closed position. Turn the laptop so the Back faces you.

There is one Philips head screw for each of the Hinge Covers. Remove these two screws.
Label the container, or egg holder - Hinge Screws

Turn the laptop back around so the front faces you.
Open the laptop, and ease the Display Assembly all the way back, so that it is close to the table.

The Keyboard Cover is the strip of plastic that is above the Keyboard, and right below the Display Assembly.
The Power On button, One Touch buttons, and LED lights are in this cover.

This is the toughest part you will do, is to remove the Keyboard Cover. The Keyboard Cover is made of a space age plastic, so it is tough.
However care is needed when removing it, as it can be broken.

Go to the right side of the Keyboard Cover. The flat-tipped screwdriver is used to remove it.

On the side of the Keyboard Cover you will note that it has a rounded shape.
Come back from this edge towards the middle, about 1 inch. (A finger digit in length)

You will also see that there is a parting line, where the Keyboard Cover meets the body of the laptop.
The flat-tipped screwdriver is inserted into this parting line.

I advise only inserting the tip, about 1/4th inch under the edge of the Keyboard Cover. (Half the length of a fingernail)

Come in from the Keyboard side. You may see a small rectangular notch there also, for placing the tip of the screwdriver.

There are wires underneath, and you can pinch them, or break them, if you go too far.

The flat-tipped screwdriver comes in at an angle, inserts partially under the Keyboard Cover, then the back of the screwdriver is brought down.

Ease this side of the Keyboard Cover up.
Also look at the plastic part of the Keyboard Cover, where it wraps over the Hinge.

You can - Gently pry up on the hinge cover also, to help this side of the Keyboard Cover to come up.

With this side lifted up so far, now go to the other side. Ease it up until you have removed the Keyboard Cover.

3) Close the laptop once more. Turn the laptop so the back faces you.
There are two screws that secure the hinges of the Display Assembly, to the body of the laptop.
One screw for each hinge.
Remove them.

[I didn't have you remove them before, because when you open the laptop, the strain put on the hinge screws is great. I feel it is better using this method]

4) Turn the laptop back around so the laptop faces you. Open the Display Assembly all the way back again.

Remove the two M2 X 4mm screws. One on each side. These screws hold down the Antenna PCA's.
(Flat strips of metal connected to a wire)

Move the Antenna PCA's away from the Display Assembly hinges.

Remove the three M2.5 X 6mm screws from each hinge. Three on each side. Six total.

Note that there is a Grounding strap for the Left hinge.

The Display Assembly is now free.

5) The flat plastic piece that goes around the LCD screen, and is in front, is the Display Bezel. I will refer to as just Bezel, from now on.

There are 6 screw covers on the Bezel.
4 across the top, 2 at the bottom corners.
They are rectangular in shape.

I haven't worked on this particular Compaq Evo model, so I can't tell you if they are hard plastic covers, or just a rubbery flat cover.

I use a small flat tip Jewelers screwdriver to remove them. Just gently pry up on one side.

The rubbery covers are held in place by a glue. Similar to rubber cement.
If you carefully remove them, and keep the sticky side up after removing, a lot of times you can reuse them, without having to use fresh glue.

Once the covers are removed, you will see the philips head screws.
Remove them.

6) The Bezel is snapped into place. The Bezel has plastic protrusions around the edge of it, which fit into notches of the Top Cover of the Display Assembly.

The Bezel removes a lot like the Keyboard Cover did, but a lot easier.

You come in from the outside with a small Flat-tipped screwdriver, into the parting line where the Bezel meets the Top Cover.

Once the Bezel starts easing up, come around with a fingertip on the LCD screen side.
Slip your finger under the edge of the Bezel, and start working your way along, lifting up on the Bezel.

The Bezel comes up, and out with a pop, pop, pop.
Almost sounds like you're breaking something, so i thought I would warn you.

If you are careful, it isn't going to break.

This may explain the procedure better for you,

Also helps show you how to remove the Display Cable from the Inverter. May be different than your Compaq Evo, but the principle still applies.

HP Compaq Evo... | Answered on Mar 08, 2010

Larry Ng writes

Jun 19, 2020
Must we beg you what PC? NOR what OS this is.
failure to boot has vast causes.
Do you want them all, ?
Take the PC to any shop get it fixed.
clear to causes.
1: HDD bad, no bad HDD on earth can boot your OS, is that clear? We test this HDD first.
2: A Corrupted unstated OS. endless ways, reload it and cured.

There are more, but I want to keep it simple.

HP Computers &... | Answered 3 hours ago

Follow the online prompts after installing the hp software.

HP Computers &... | Answered on Jul 28, 2020

Clean the registry and remove any virus that may be present.

HP Computers &... | Answered on Jul 24, 2020

11years old 2009, and all need service that old ok?

here are the top fails on this PC, this old, (lots)
all batteries are no good now, even shorted. dead PC.
CCFL back lamp dies next. VGA port works CCFL not.
and packed up in lint, never seen on ever not.

overheating is caused by zero service done.
cleaning is must. ( and also extends the life of ANY PC)
all vents cleaned and all fan blades.
and this RAD photo below.

if not TOO bad even "can-o-air" sold at walfart works.
I call that back blasting all vents.
I use shop air to blast mine out, (via paint reg to 20psi)

HP Computers &... | Answered on Jul 23, 2020

Instal the motherboard drivers first.

HP Computers &... | Answered on Jun 16, 2020

you can recover lost files from computer with Asoftech Data Recovery program. here's the good guide

HP Computers &... | Answered on Jun 05, 2020

If this issue started with a motherboard error that appeared to be a faulty CMOS battery and then it started incorrectly detecting your memory and now is asking for a password it could be a faulty motherboard. If you are 110% you or anyone else has set a password on that laptop then I would say your motherboard needs to be replaced. It is a difficult process to reset admin passwords on most laptops due to a security chip that will prevent the trick of removing the battery from working. In all honestly if no one has set a password and the motherboard THINKS someone has then even if you reset the password you will still have issues. There is a small chance your CPU or RAM could be defective. But, again going back to it saying you have a password set that was never set. It just yells faulty motherboard unless someone has set a password without you knowing.

HP Computers &... | Answered on May 28, 2020

If you've got working Wi-Fi but your wired ethernet connection is not working, the first thing to do is turn off the Wi-Fi. Believe it or not, this might tell you that the ethernet is working. ... Right-click on the icon, go to Open Network and Internet Settings, then the Wi-Fi tab, and toggle off.

HP Computers &... | Answered on May 28, 2020

This Error 1702 problem can occur if all the following conditions are true:
  • You originally installed Office from a network administrative installation.
  • The network administrative installation is no longer available to you.
  • You are trying to use an Office CD-ROM when you are prompted by the Windows Installer for an Office source location.
  • You click Cancel when you are prompted to insert the CD.
Because the files in an administrative installation are uncompressed, and the files on an Office CD-ROM are compressed, the Windows Installer cannot resolve the differences between the two source types. The resolution to this problem depends on whether you can obtain access to a network administrative installation. Use the following methods, as appropriate to your situation.

If the original administrative installation from which you installed Office is not available, you can use a different administrative installation for the Office source file location. To do this, follow these steps:
  1. Click Start and then click Run.
  2. In the Open box, type a command line similar to the following, and then click
    OK new network path\Setup.exe /fvm package name.msi
    where new network path is the full path to the alternative network administrative installation, and
    package name is the name of the Windows Installer .msi package on the root of this administrative installation (for example, Proplus.msi).
  3. Click OK when the update is finished.

HP Computers &... | Answered on May 24, 2020


HP Computers &... | Answered on May 24, 2020

Factory reset the laptop! That will clean up the system and it will run as new.

HP Computers &... | Answered on May 24, 2020


If you have used the 5 allowed changes, then your device is locked at the last one. You may be able to unlock it so it works region free. There are tools on the internet that allow you to do this.

The free way is to just install videoLAN (VLC). If yo use videolan as your video player, it should play any dvd without needing to modify firmware or "hack".

If you want to try to modify your locked DVD region codes, a good place is www.videohelp.com. Here is the direct link to the regon page:


HP Computers &... | Answered on May 07, 2020

Rebooting forever is either memory fault or the HDD have corrupt system files. From the BIOHD-8, it sounds like HDD issue. Try download "HDD Regenerator 1.51" CD ISO, burn to DC and scan to whole Harddrive. This nice software is designed to recover corrupt/bad sectors. I had a friends PC falls into this case. 1 bad sector was found and recovered within 2GB from start where most Windows system files are stored. Then reboot and windows do a chkdsk automatically, and resolved!

HP Computers &... | Answered on May 04, 2020

Not finding what you are looking for?
HP Compaq Evo Notebook N1015v (470046-573) Logo

4 questions posted

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Lee Hodgson
Lee Hodgson

Level 3 Expert

4810 Answers


Level 3 Expert

13434 Answers

Muntejaya Ginting
Muntejaya Ginting

Level 3 Expert

10422 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

HP Computers & Internet

  • HP Computers & Internet

Most Popular Question

turn wifi feature compaq h1015v lap top

  • Computers & Internet