Amazon Kindle Fire HD "rid scratches" Questions

I have a small band along top of my Toshiba Thrive tablet I want to get rid of the band. Also have trail of curse track reset the tablet to factory default, then set up from scratch if that does not ...

...so you cannot see it. To make it so you can see it, you have to great a "D" drive, you just got rid of that. Or delete the "C" drive, create one big drive, format it, reload you operation sytem ...

...It would be like a new device out of the box. This is really a drastic step so if you can't get rid of witigo by asking whoever it is who installed it to lighten up on you, you might just have to ...