Whirlpool Gold AD70USS 70 Pint Per Day Ultra Low Temp Basement Dehumidifier with AccuDry Sensing Sys... Dehumidifier "ebac 2800e dehumidifier" Questions

...EBAC 2800E. The problem is it does not dehumidify. When the equipment is switched on the motor runs and it gets warm but it does not produce any water in the tank. Does this indicate that it requires ...