http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?scy=NL&slg=NLD&cat=MP3_PLAYERS_CA&sct=SU00304_SU&session=20080111174953_145.99.170.18&grp=PORTABLE_ENTERTAINMENT_GR&ctn=SA6045/02&mid=Link_Software
http://www.philips.com/support If you however have the latest Windows Media Player Version (11) you may need to "Roll-Back" to properly sync your music across. See the proper way to do this in the FAQ
...detached it from the computer, the player did not recognize it - not until we powered off the player and then turned it back on. ...
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