Samsung DVD-VR357 "memorex player wont load" Questions

...memorex MBBD2511 My MVBD2511 blue ray player has trouble loading some of my blue ray movies. I got it to load one movie the first time I got it but since than it wont load. The disc symbol just keeps ...

...wont play movies The power goes on and the blue memorex screen comes up but it says that the dvd is ''open'' and wont read or even acknowledge that there is a disc in it. Help I was getting the blue ...

...wont open. I called memorex they suggest I unplug from the power for an hr to re set, that was supposed to open the door when plugged back into pwr, that did not work. Another tech suggested that I ...