i-mate K-jam Smartphone "dead wwe" Questions

dead I tried to download mobile 6 jasjar wwe 21201-21207 got a message saying error 101 connection error trouble connecting to device and since have not been able to do anything with the device except

WWE ROM date 3/9/06 Radio version 02.19.11 Protocol version 4.1.13.09 ExtROM version 2.21.2.109 Model No WIZA200 IPL 2.21.0001 SPL 2.21.0001 OS 2.21.2.6 GSM 02.19.11 My I-mate k Jam totally dead, what

...dead after upgrade i had an upgrade link from your site to upgrade my imate jam.now its totally black.and the only info registering is either serial or usb.i cant even sync so i can re-update it.what ...