...pins on the network RJ45 connector were loose and had fallen of, so i contacted itronix to send me a new rj45/rj11 connector, they told me that they do not RMA parts outside the US and i had to ship ...
rj11? A USB connector uses 4 pins. It may have 5 pins in it, (Depends on the style of USB connector), but only 4 are used. http://pinouts.ru/Slots/USB_pinout.shtml The number 1 pin is used for 5 Volts
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