Umax Astra 4450 Flatbed Scanner "bulb warming error power" Questions

...a pic I get an error message with a code 0x80210001. Can you tell me whats wrong? The scanner bulb does not turn on for warm up. check all connections including power and data cable for loose ...

...warming up lead me to think something in that area of the head has been comprimised. Is the head assembly still on-track? Did your fingers touch the lamp? sometimes the oils in our fingers can cause ...