Kenwood Sirius KDC-MP925 CD Player "jetta 98 timing" Questions

...98 VW Jetta. When the ignition is switched on, the unit doesn't open on its own anymore, the spot on the faceplate needs to be pressed. About 90% of the time, it will open halfway and then stop ...

...Jetta and brought it back to Canada. I called XM Canada to load my factory XM Stereo. The Stereo has a fully functional preview channel but then it goes to "loading" for about 10-15 minutes, then it ...