Panasonic CT-27G13 TV "hit something remote control saying" Questions

...hit something on the remote or television and now the television is constantly in demonstration mode with the menu. It says to exit push the action button and the (up arrow) button for channel at the ...

...something to do with some sort of lock feature as it popped up momentarily before this all started. The model of my tv is a RCA 20" TruFlat 20F420T this is the same type of problem happening with ...