StarTech.com StarView SV211K 2-port KVM Switch "channel super scan tv need" Questions

...super and all channels except for bbc/itv..... say scrambled or bad channel. i've read posts and followed instructions from them and from the guy where i bought it but not had any luck. i have it ...

...Super USB Bin file) appear on the screen. Highlight "theboxsuperusb_v1.01_beta" with the remote and press the ok button then you will see the file start loading in to the Box. Once that is complete, ...