Samsung SIR-TS360 DirecTV DTV Receiver "plug outlet need phone answering" Questions

...plug the receiver in, I get seady clicking from the right rear coner of the receiver. No display on the front panel. I found this on another forum - testing it now expect something in several hours ...

...outlet for 10 seconds then plug it back in. If both options are not working I would like you to contact me to that we can try some further trouble shooting steps. My email address is ...