Swiping the Dust off Top Issues with Vacuum CleanersIn this Fixya report, we’ll cover common issues and solutions with vacuums from popular manufacturers Dyson, Hoover, and Bissell. Overall, the Fixya vacuum report discovered consistent issues across all vacuum cleaners with their roller brushes and suction capabilities, while individual brands each had unique problems with their products that couldn’t be found with their competitors.
Purchasing a quality vacuum cleaner is an investment in your home, so you’ll want one that not only does the job well, but can last a long time. The daily accumulation of dirt and dust on your carpets and floors can build up quickly, which means regular cleaning and vacuuming is a priority for those who want to keep their home and belongings as clean as possible. Choosing the right vacuum cleaner and keeping it in working order is an important investment, assuming that you do your research and stay proactive in taking care of your vacuum.
Which is where we come in.
Drawing from unique and proprietary data found on Fixya, this report will cover some of the most common issues and solutions that each brand has with its vacuum offerings.
Founded in 1991 by James Dyson, this vacuum manufacturer has since become an innovator in the industry. Dyson first revolutionized the market by introducing centripetal separators—instead of the conventional bag used by other devices—in its vacuum, resulting in a better ability to pick up dirt around the house.
As a long-time innovator in the market, Dyson continues to create new products and have since broadened its offerings beyond vacuum cleaners. But for the purpose of this report, we’ll take a closer look at common problems with Dyson vacuum cleaners and recommend some solutions to help you on your way.
Common Problems & SolutionsIssues with the On/Off Button
A common problem found among Fixya Dyson owners was with their vacuum’s On/Off button. Users report the button had a tendency to pop up and turn the vacuum off while it was in use. Along with being an obvious issue while using the vacuum, the problem was compounded when some users were forced to keep their hand atop the On/Off button while they were vacuuming their homes.
If you’re running into issues with your Dyson vacuum’s On/Off button, don’t lose hope. Before you call a repairman or send it back to the manufacturer or warranty repair center, try our suggestions below, one of which is a popular solution from Fixya user Jeff Waltrip.
- First, unplug your Dyson vacuum and sit in front of it.
- Place your thumb on the On/Off button and push down, slipping your thumb off as quickly as possible.
- You may hear a relatively loud pop when you do this, which is normal.
- Repeat this process 10 times, as it acts as a way to reset the vacuum.
- Once you’ve done it 10 times, plug the vacuum back in and see if it works.
- Fixya user Jeff Waltrip notes that this issue also acts as a warning that your filters most likely need to be cleaned.
- If the above suggestion doesn’t fix your vacuum, you can try disassembling it and checking the switch itself.
- The steps for accessing the switch may vary depending on the model, but some users found the switch to be stuck in between the on and off positions.
- Manually pushing the switch a few times before reassembling the vacuum and plugging it in fixed the issue for some users.
- If you find that the switch itself is faulty, you can purchase a replacement one online, which is typically a lot cheaper than a replacement vacuum.
1. Genuine OEM Dyson Switch
- Genuine OEM Dyson Switch
- Compatible with a wide range of Dyson vacuums (DC07, DC11, DC14, DC17, DC18, DC21, DC23, DC24, DC25, DC26, DC27, and DC39)
- Extremely affordable
- Highly rated
2. Envirocare Replacement On/Off Switch (Dyson DC07 and DC14)
- Replacement On/Off switch for Dyson DC07 and DC14
- Extremely affordable
- OEM quality
Motorized Brush Bar
Another common issue that Dyson owners experience with their vacuums is with the motorized brush bar. Some users say the bar won’t turn when in use, which means the vacuum isn’t able to pick up any dirt from their carpets or floors. The brush bar, which is found on numerous Dyson vacuums, facilitates the movement of debris into the section of the vacuum where dirt goes. This also ensures that large pieces that could harm the device aren’t able to find their way into the vacuum.
If you’re experiencing issues with the motorized brush bar on your Dyson vacuum, try out our recommendations below.
- If your Dyson vacuum has a ball filter, you’ll want to ensure that it has been installed correctly back into place after washing.
- To do this, press down firmly while resetting the ball into the vacuum.
- You should hear an audible “click” if the ball is correctly positioned in the vacuum.
- If you don’t hear a “click,” check to see if there are any issues with the housing mechanism that holds the ball.
- If you can’t find any obvious issues with the housing mechanism, you’ll want to contact Dyson for a replacement ball.
- In other instances, your brush bar may just be jammed or stuck. If that’s the case, start by pulling the debris gently away from the brush bar.
- If you need to clear a particularly problematic blockage, you can also take the brush bar out of its housing.
- Steps to remove the brush bar from your vacuum differs depending on the model. You can check Dyson’s website here to see the company’s suggestions on fixing your brush bar.
- If all else fails, you can purchase a replacement motorized brush bar for your Dyson vacuum.
1. Genuine Dyson DC50 Brush Roll
- Genuine Dyson replacement part
- Fits Dyson DC50 upright vacuums
- Does not fit handheld, cordless models
2. Genuine Dyson DC41 Brush Roll
- Genuine Dyson replacement part
- Fits Dyson DC41 vacuums
3. Replacement Motor Head
- OEM replacement part
- Fits Dyson DC59, V6, V7, V8, and V10 vacuums
- Made in the U.S.
The Hoover brand basically dominated the vacuum cleaner industry during the 1900s, to the point that in Australia and the United Kingdom, the name “Hoover” became synonymous with every vacuum cleaner sold—even if it was manufactured by a different company. With a rich company history that dates back decades, Hoover has since branched into different product segments, including washers, dryers, and kitchen appliances. Its vacuum business however, remains one of its most popular and recognized product lines around the world.
Like many of its competitors in the vacuum market however, Hoover’s vacuums still experience numerous problems despite its recognizable brand name. More of the common issues can be seen below.
Common Problems & Solutions:
Vacuum Shuts Off
As a built-in safety feature, several Hoover vacuums—especially those equipped with WindTunnel and WindTunnel 2 technology—will sometimes shut off to avoid overheating the device and damaging the delicate machinery within the vacuum. While this safety feature does help ensure the vacuum is protected from heat damage, it can be extremely frustrating for users when their vacuum shuts off during light use. In fact, some Fixya users report their Hoover WindTunnel vacuum shutting off within two minutes of use, despite not using the vacuum for an entire day. Fortunately, if your Hoover vacuum is unintentionally shutting off, there are some recommendations if the thermal protector is engaging even though the vacuum hasn’t been used for a long period of time.
- Start by checking to see if there is anything clogging the hose or the vacuum.
- If there is nothing clogging the vacuum, you will now want to remove the waste canister at the top of the unit to expose the vacuum’s filter.
- Remove the filter at the top of your vacuum and wash it thoroughly, letting it completely dry before reinstalling.
- Most Fixya users found cleaning the filter resolved the issue of their vacuums shutting off prematurely.
- You’ll want to regularly clean your filter, since it reduces the chance of the vacuum overheating and potentially damaging the motor.
- You can also purchase a replacement filter for your vacuum to see if that fixes the issue.
1. Hoover Replacement Filter
- Genuine Hoover filter
- Sold in 2 pack
- Fits various Hoover vacuums
2. HEPA Filters for Hoover WindTunnels
- HEPA filters for Hoover WindTunnel, Empower, and Savvy bagless vacuums with Twin Chamber System
- Washable and reusable
- Also known as a Type 201 filter
- Replaces OEM part numbers: 43611042, 42611049, 40140201, and 40140202
3. Genuine Hoover T-Series WindTunnel Filter Kit
- Genuine replacement filters for Hoover T-Series WindTunnel bagless vacuums
- Includes 1 primary filter and 1 exhaust HEPA filter
- Can be ordered in pairs
Hoover’s SteamVacs are popular among homeowners who have a lot of carpet in their house. These vacuums feature a hose that injects carpet cleaner directly onto the carpet to help get out pesky spills and stains. These vacuums also work well on hard surfaces thanks to their steam cleaning power. Unfortunately, the SteamVac hose doesn’t always work for some users, leaving water and solution trickling out of the hose and doing little in actually cleaning the surfaces since it doesn’t spray.
If you’re experiencing issues with your Hoover SteamVac, take a look at some of our suggestions below:
- Start by running two tanks of hot water plus vinegar mix to clean out the hose.
- Take apart the hose valve to ensure it’s clean and nothing is clogging it.
- If the SteamVac attachment isn’t spraying water, there’s a chance the plastic nozzle tip may be clogged.
- Remove the plastic nozzle tip from the hose and blow into both ends of the nozzle to clean out any debris.
- If the nozzle is clear, plug the hose into the shampooer and turn it on. If you see water flowing out of the hose, then you should be good to go. If you don’t, try running a piece of wire through the hose to unclog it.
- If all the above solutions don’t work, you’ll likely need a replacement pump for your Hoover SteamVac.
1. Replacement Water Pump
- OEM replacement pump
- Replaces OEM part number 440005353
- Fits various Hoover models (FH50130, FH50140, and FH50150)
2. Replacement Water Pump
- Replacement pump for Hoover SteamVacs
- Replaces OEM part number 43582018
- Fits Hoover SteamVac models: F5815, F5857, and FH50044
Cleaning Solution Dispenser
Some Hoover vacuum cleaners are equipped with a cleaning solution dispenser, which helps further clean your floors and carpets. Sometimes however, the cleaning solution dispenser fails to do its job and the vacuum doesn’t dispense any cleaning solution. While this doesn’t affect the vacuum’s ability to get dirt and grime off your carpets and floors, you likely paid additional for the cleaning solution dispenser. If you’re experiencing issues with your Hoover vacuum’s cleaning solution dispenser, try out these recommendations.
- Ensure that the hose and nozzle attached to the cleaning solution dispenser is free of any debris that could clog the dispenser.
- Make sure the dispenser is seated properly and check that the pin is pushing into the plunger on the water tank so that it can release solution.
- If there is nothing interfering with the hose and nozzle, remove the liquid dispenser tank from the vacuum and set it aside.
- Look inside the cavity of the machine where the tank attaches, and locate the plastic “plunger” piece that is surrounded by a black rubber grommet.
- According to a Fixya user, you can put a small drop of hot glue on the tip of the plastic “plunger” piece and let it harden.
- Replace the liquid dispenser tank and try the vacuum again.
- If your cleaning solution dispenser or tank has any cracks or is clogged beyond repair, you can purchase a replacement unit online.
Recommended Products for Hoover Vacuum Cleaning Solution Dispenser Issues:
If you have to purchase a replacement tank for your Hoover vacuum, you’ll obviously have to get the right one for your specific vacuum. Below are some recommendations for various Hoover models, just make sure you’re getting the one you need.
1. Hoover Replacement Tank
- One piece construction
- Replacement for part number 440006633
- Fits Hoover vacuum models: F7205-900, F7205-910, F7205-970, F7210-900, F7220-900, F7225-900, F7226-900, F7425-900, F7426-900, F7221-900, F7225-900, F7226-900, F7425-900, F7426-900, F7430-900, F7440-980, F7441-980, F7443-940, F7431-900, and other SteamVacs
2. Hoover Replacement Tank
- Fits various Hoover models
- Replacement for part number 440001251
- Made in the U.S.
3. Hoover Replacement Tank
- Fits various Hoover models including FH50150
- Replacement for part number 440003501
- Made in the U.S.
4. Hoover Replacement Tank for V2 SteamVacs
- Designed for Hoover V2 SteamVacs
- Replaces part number 440006633
- Molded tank solution bottle (no separate solution bottle)
- Improved, redesigned and more durable
- New and improved valves
Bissell may not be as globally well known as competitors Hoover and Dyson, but it is a significant player in the floor care industry. In fact, Bissell is the top manufacturer of floor care products in North America, in terms of sales, capturing 20-percent market share.
The company was originally founded in 1883 by Melville Bissell, when he developed mechanical sweepers in his home to help clean a store that he owned. With the success of that product, the Bissell company began to develop and manufacture vacuum cleaners. Since then, the popularity of its vacuum and other floor care products has led them to overtake Hoover’s previous dominance of the North American market in 2009.
Although it’s the best-selling floor care brand in North America, Bissell’s vacuum cleaners aren’t free of issues. Below, you’ll find the most common problems experienced by Bissell owners, as well as some solutions for them.
Common Problems & Solutions:
Much like various Hoover vacuums, some of Bissell’s offerings have a useful feature that allows owners to spray solution onto carpets and hard surfaces to aid in the cleaning process. These solution sprayers help facilitate the pickup of dirt and grime from those hard to reach locations in a home. Based on Fixya users’ complaints however, the solution sprayer on Bissell’s products pose the greatest amount of problems, accounting for nearly 22 percent of the top issues with Bissell vacuum cleaners. If you’re experiencing issues with your solution sprayer, it’s likely frustrating while using your vacuum cleaner. Here are some recommendations.
- Start by removing the water container from the bottom unit.
- Locate two red plastic endings on the bottom unit.
- Use your fingers to clip the sides of a plastic ending, carefully removing it from its slot.
- Using pliers, release the clamp from the plastic ending and remove the red plastic ending from the hose.
- Thoroughly clean and dry the ending.
- Put the ending back onto the hose, slide the clamp back onto the ending.
- Insert the ending back into its slot.
- Repeat the process for the other ending.
- Replace the water container and test the vacuum cleaner.
- If your machine has reduced or no spray, you can also try some suggestions straight from Bissell.
- Check to see if your nozzle is clogged by removing the tool on the end and turn the unit on and press the trigger.
- If the tool doesn’t spray, clean the spray nozzle using an unfolded paper clip.
- If it does spray, attach the tool and press the trigger again. If there is no spray coming out, clean the tool’s spray trip itself with a small brush.
- Make sure to check that the water solution tank is not empty.
- The insert for the water solution tank could be clogged. Remove the tank and push on the insert at the bottom to see if water is flowing.
- If water isn’t flowing, you may need to purchase a replacement tank.
- You can also prime the pump by gently lifting the water tank while depressing the spray trigger.
Like Hoover vacuums, you can purchase a replacement tank for your Bissell vacuum if that’ll fix your issue. Again, there is a variety of replacement tanks available online, so make sure you’re getting the right one for your specific vacuum.
1. Bissell Replacement Tank
- Replacement tank for Premier Series Upright Carpet Cleaners (17N4 Series)
- Replaces OEM part number 160-0092
2. Bissell Replacement Tank
- Replacement tank for various DeepClean Lift-Off model carpet cleaners: DeepClean Lift-Off Carpet Cleaner 30K7, 66E14, DeepClean Lift-Off Deluxe Pet Carpet Cleaner 24A4, DeepClean Lift-Off Deluxe Pet Carpet Cleaner Plus Bonus 1365, 1367, DeepClean Lift-Off Pet Carpet Cleaner 66E12, DeepClean Lift-Off Pet Carpet Cleaner Bundle B0020, DeepClean Lift-Off Pet Carpet Cleaner Plus Bonus 1366, 1369, and SpotClean Pro 3624
- Replaces OEM part number 160-0813
3. Bissell Replacement Lid
- OEM replacement lid for part number 203-6641
- Made in the U.S.
In addition to issues with the sprayer not pumping out solution, some Bissell vacuum owners also experience suction issues with the solution sprayer. This means the vacuum isn’t able to bring water and cleaning solution back into the device, leaving carpets, floors, and other surface areas wet. That’s not ideal, since wet surfaces attract dirt and other grime, which is the opposite of what you want to be doing with your vacuum.
If you’re running into suction issues with your Bissell vacuum’s solution sprayer, check out some recommendations below.
- Start by removing the plastic top that snaps to the part that holds the water bladder.
- Inside that top piece, you’ll find a compartment that protects the air filter.
- Extensively clean the air filter, making sure to remove any and all debris that is stuck to it.
- Once you’re done cleaning the air filter, check to make sure there is no debris or other materials blocking the main line where the water is sucked into.
- Lastly, check the water bladder to see if there is any blockage that could prevent water from being pulled into it.
- Here is a video you can also watch to see how to repair suction issues with your Bissell vacuum.
- If your issue is related to your tank being faulty, you can always purchase a replacement.
1. Bissell Replacement Lid
- OEM replacement lid for part number 203-6641
- Made in the U.S.
Some Bissell owners have also experienced issues with the roller brush on their vacuums, which sometimes fails to spin when the vacuum is turned on. This happens even when the ends of the brush are properly placed into the grooves that hold the brush, as well as when the motor pulley still turns and the vacuum is still running. Naturally, this issue makes vacuuming your carpet all but impossible, making it extremely frustrating, especially when it appears the rest of the vacuum is functioning properly. If you’re dealing with roller brush issues with your Bissell vacuum, try the suggestions below.
- Start by removing the roller brush from the vacuum.
- Remove as much hair and debris by hand as possible, then use a comb to brush the bristles out.
- Clean the track with a small amount of kitchen cleaner and a washcloth. Just a small amount of kitchen cleaner will do the trick nicely.
- Replace the brush and belt, then give the brush the same treatment with the cleaner.
- If that doesn’t work, stand the roller brush up on its end and prepare to take it apart.
- Tap it softly with a small hard surface so that it separates the two parts of the roller brush.
- Clean any debris or material that is stuck to the middle of the roller brush.
- Put the roller brush back together and reinstall it into your vacuum.
- If your roller brush is particularly clogged or full of debris, you can always purchase a replacement one.
1. Replacement 15” Bissell Roller Brush for Cleanview Helix, PowerForce, Revolution
- Authentic 15” Bissell roller brush
- Includes brush roll and brush end caps
- Compatible with various Bissell vacuum cleaners
2. Replacement 13.5” Bissell Cleanview Triple Action Roller Brush Assembly
- 13.5” replacement brush roll assembly
- Fits various Bissell CleanView vacuums
- 30-day money back guarantee
3. Replacement 13” Bissell Roller Brush
- OEM 13” replacement roller brush
- Fits various Bissell PowerForce vacuum models