BlackBerry 8700g I dropped my BlackBerry 8700g. The screen went blank. I switched it off and tried to switch on again, but no luck. I tried a soft reset (Alt+Cap+Del), but again no luck. I removed and re-inserted the battery; the LED lights up RED for a few seconds and then goes off. Still it does not switch on. I tried a hard reset; again still does not switch on. If I do a soft reset, the LED comes on for a few seconds and then goes off. Any assistance would be appreciated

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You will need to reset the phone for everything to return to normal. I would advice you perform a double soft reset, though it is a bit tactical. Performinga SOFT reset on the BlackBerry device Performing a soft reset stops allapplications on the BlackBerry device by pressing the ALT+RIGHTSHIFT(CAP)+DELETE keys. A soft reset re-establishes communication between theBlackBerry device and the computer.

Performinga DOUBLE-SOFT reset on the BlackBerry device Performing a double-soft reset stopsall applications on the BlackBerry device and is nearly the equivalent of ahard reset. Timing however is critical. Perform a soft reset by pressing theALT+RIGHT SHIFT(CAP)+DELETE keys. The screen will go blank. When the screen isno longer black, press the ALT+RIGHT SHIFT(CAP)+DELETE keys again. You shouldthen see another blank screen followed by an hour glass. HOPE THESE HELPED

Sounds like a corrupted OS once again, try a battery pull if you haven't already.

Next you'll want to do a device wipe and fresh OS install, this is easily done with Desktop Manager or BBSAK

Resetting the BlackBerry device is a useful way to resolve issues and is usually the first step in troubleshooting the BlackBerry device. Knowing the differences between a hard, soft, double-soft, and master reset ensures that the correct troubleshooting method has been chosen. Note: Backup all applications before resetting the BlackBerry device using the Backup and Restore tool on the BlackBerry Desktop Manager.

Please follow the below steps or resetting

Performing a SOFT reset on the BlackBerry device Performing a soft reset stops all applications on the BlackBerry device by pressing the ALT+RIGHT SHIFT(CAP)+DELETE keys. A soft reset re-establishes communication between the BlackBerry device and the computer.
Note: This does not apply to the BlackBerry® Pearl™ smartphone.
Performing a DOUBLE-SOFT reset on the BlackBerry device Performing a double-soft reset stops all applications on the BlackBerry device and is nearly the equivalent of a hard reset. Timing however is critical. Perform a soft reset by pressing the ALT+RIGHT SHIFT(CAP)+DELETE keys. The screen will go blank. When the screen is no longer black, press the ALT+RIGHT SHIFT(CAP)+DELETE keys again. You should then see another blank screen followed by an hour glass.
Note: This does not apply to the BlackBerry® Pearl™ smartphone.

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it might not have been you could have been the phone because i have blackberry and it freezes now and again but i have never had a blue screen before.i would ask the manufacture or take it back and get a new one.

To delete all the data, go into Options / Security Options / General Settings, clik the wheel and then click Wipe Handheld.

This will remove all of the DATA, and not any of the applications.

What you need to do is have the software on the phone reflash so take the mobiles into a service center and have them fix it for you.

please try to conect using active sync. see if it detects anything.