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ok i assume it is a gas powered pressure washer, if the pull rope wont pull out at all you either have a locked up motor or pump if it is out and wont go back in or recoil then the spring under the engine cover has either broke or come unwound.also if it wont pull out do youhave water applied to pump? if so turn off water and disconnect water hose to relieve pressure and try to pull it then then if it starts then apply water.