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Our tutorials contain all hard reset methods. You can delete all data and restore the device by using hardware keys method, ZTE settings or secret codes.
Try forgetting the wifi and connect it again.
if doesn't work, try restarting your router. just make sure you wait about 30 seconds before starting your router again.
I have a question. I forgot my screen lock pattern so im tryinh to factory reset it. But this is what the phone does..u can see below in the picture here, I took of it
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