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If air is coming out of the filter air has to be going in through the suction hose but it may be restricted with a clog. Replace the bag and both filters. If it's been over six months since the belt has been changed start by changing the belt. Most of the vacuums brought to my store with the customer stating "it has no suction" actually have great suction but no agitation from the brush roll. If the belt is not turning the brush roll fast enough when vacuuming the carpets it will not even pickup lint and hair.
The filter on a Henry does not need changing (unless torn or
damaged). It simply neeeds cleaning, either by vacuuming with
another machines or brushing clean. For maximum suction, air
must be able to flow through it. Next, change the bag. Finally
remove hoses and pipes etc and switch on, the suction that you can feel by putting your hand against his "nose", is the same suction that you should feel when pipes are back on.
If it is not, then you will have a blockage, usually in the flexi hose, but drop a coin through in order to establish where.
check the suction hose where it bends down to the floor unit,, lots of times dirt,hair and stuff collects there when the filter was plugged up. remove the floor plate ( like you were going to change the belt ) and use a wire coat hanger to run up the suction hose and back out and clean out any debris, also check the entire hose for blockage ( top to bottom ). if this is all clear and you still have little suction - then the problem could be the vacume motor itself and you will need to take the unit into the repair shop and have the motor rebuilt or replaced.
The best thing to do to both, keep your Majestic suction and air flow strongest, and keep from pulling dirt & dust from being pulled past the filters which can cause damage to the motor, and charcoal filter, replace the filter once a month. If you use it longer than that it will both loose suction and will cause your Medipure or Enviropure "charcoal" filters to wear out prematurely. Mark the change date right on the filter or on your calendar to help keep track.
Check the tube that leads down to the brush head for clogging as well as
any motor or HEPA filters. If that still shows nothing, take the cover
off the brush head (like you're changing the belt) and look for
obstructions in there. Usually, if you have low suction on the
accessory hose, the problem is with a motor filter, HEPA filter, or a
clog where the hose goes into the unit. If you have good suction on the
accessory hose but none on the floor, it's usually in the brush head
(clog or broken belt) Good luck
change the filters & ensure that the water container is properly seated in the machine.If the water tank is not sealing correctly the machine will not genrate any suction.
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