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It would work best on a tow dolly. I imagine that has an automatic transmission. Its a front wheel drive so you want the drive tires off the ground if you want the least amount of grief. *** Make sure your dolly swivels or you will be sorry.
What you can try is to start the vehicle, put it in Neutral, press on the brake, and while doing that press the 4x4 Button and hold it for 5 seconds. If this does not help, you will need an Owners Manual for Year specific information.
You want to reset your Transfer case from being towed to Run. It sounds like your unit was switched to the current Mode for transit. Another idea is to contact the Tow company who delivered it for advice on this setting. Even if you used a Tow dolly yourself, I imagine the towtruck drivers would need to know how to switch this setting when they tow an Explorer themselves.
This Tow mode is used to enable towing the SUV behind a Motorhome. The Automatic transmissions need lubricant on the seals or they will burn up. The Tow mode disengages the Transfer case and keeps some of the parts from turning. You need to look at Year specific information because of the difference in Automatic transmissions. For a short time, there were engine options which included a different transmission for better mileage with bigger engines.
The older models needed a Tow dolly and the newer models can just use a Tow bar on the frame.
I hope my opening statement fixed your problem. Should you want to Tow your SUV behind another vehicle, you will need to use the Tow feature.
You need to place the front wheels on a wheeled tow 'dolly' to prevent the wheels from turning while being towed. Failure to do this will result in serious transmission problems due to the fact that no oil will be circulating through the transmission. Hope this helps!
The answer is yes and no, but more no than yes. How far do you need to tow the vehicle? It is not recommended that any vehicle with automatic transmission be towed more than a few miles. With an auto transmission, towing without the engine running will not allow fluid to circulate throughout transmission, causing major damage to the gears in the transmission. If possible, use a tow dolly instead of towing on all four wheels.
Not a good plan. Rent a car dolly from u-haul or somebody.
The reason is that the wheels will move certain internal parts of the transmission that need lubrication, but that comes from the engine running the pump. That is why some towing companies that have to tow cars with the drive wheels on the ground will sometimes leave the engine running and the tranny in neutral, but that won't work for long distances