Question about 1997 Cadillac DeVille

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Instrument cluster quit working. i bought a used one and took it to gm dealer and they could not program my vin# into it.what can i do to fix this problem?

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Duane Wong

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Try another instrument cluster and try to get a warranty on whether it will work or not from the salvage yard.

Is this the digital cluster?

Posted on Feb 12, 2011

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THE SPEEDOMETER STOPPED WORKING


we see this allot, you might be able to get the instrument cluster replaced under a warranty recall, you will need to have your dealer run the vin number to see if you truck qualifies. if not you will have to replace the instrument cluster, now hear is the fun part the instrument cluster has it's own on-board computer built in so it has to be programed to your truck, even if you get a used one it will not work in your truck untill you have it programed with your trucks vin and current millage, GM you got to love them.

Mar 30, 2011 | 2003 Chevrolet Tahoe

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Speedometer,rpm and oil gages are stuck and not displaying correct values


You have a failed control panel PC board. Three yrs ago, we had ours replaced on the 2004 Suburban that we bought used. We took it to a dealer to be repaired. We ended up not paying for the repair because it was a factory recall that we didn't know about when we bought the vehicle.

Jul 16, 2010 | 2004 Chevrolet Suburban

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The gauges stopped working. how do I fix? I checked all the fuses and they are fine.


There is a good chance that your instrument cluster has gone bad. There was a TSB for this issue and that the Dealer was going to replace the instrument cluster without any cost.
Good luck and thank you for using fixya

GM PARTS BULLETINS & INFORMATION - TO CADILLAC, CHEVROLET AND GMC DEALERS

Subject:Bulletin GMP07-174 - Special Coverage Adjustment #07187– Instrument Panel Cluster Gauge Needle FunctionMessage #:VSU20071575
DESCRIPTION:
SPECIAL COVERAGE Adjustment #07187– SEPTEMBER 28, 2007

DUE TO PART AVAILABILITY, THIS SPECIAL COVERAGE IS BEING ADMINISTERED IN PHASES. YOU WILL BE NOTIFIED AS EACH ADDITIONAL PHASE IS RELEASED.

CUSTOMERS ARE BEING INSTRUCTED TO CONTACT THE DEALERSHIP TO ARRANGE AN APPOINTMENT IF THEY BELIEVE THEIR VEHICLE HAS THIS CONDITION. THE CUSTOMER IS BEING ASKED TO PROVIDE THE VIN SO THE IPC CAN BE ORDERED IN ADVANCE OF THE SCHEDULED APPOINTMENT. THIS WILL ELIMINATE THE NEED TO KEEP THE VEHICLE OVERNIGHT.
Some customers of 2003-2004 model year Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Silverado, Suburban, and Tahoe; and GMC Sierra, Yukon, and Yukon XL vehicles have reported that the instrument panel (IP) cluster gauges stick, flutter, or become inoperative. This may cause inaccurate readings, including the speedometer and fuel gauge.
This special coverage covers the condition described above for a period of 7 years or 70,000 miles (110,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership.
Refer to Special Coverage Adjustment #07187 for further information

EFFECTIVE DATE:
Initial owner mailing is scheduled to begin: Phase 1 9-28-07


GENERAL INFORMATION:
Instrument panel clusters (IPC) required to complete this special coverage are to be obtained from the Electronic Service Centers. Refer to GM Service Policies and Procedures Manual, section 1.5.9, for specific procedures. To eliminate keeping the customer's vehicle overnight, customers are being told to contact the dealership to arrange a service appointment and to supply their VIN. Dealers are to pre-order the IPC identifying the part from the Electronic Parts Catalog using the VIN filter so it will be at the dealership on the day of the scheduled appointment.
1. The customer will contact the dealership to arrange an appointment and provide their VIN.
2. Contact a GM Authorized Electronic Service Center to order an exchange and arrange for delivery of the pre-exchange product.
3. All units will be shipped FedEx Ground.
4. After removal of the defective unit, return the defective core to the Electronic Service Center using the supplied pre-paid Automatic Return shipping (ARS) label.
5. Failure to return the product within 30 days to the Electronic Service Center will result in a charge to the Dealer's Open Parts Account.

Jul 10, 2010 | 2004 Chevrolet Silverado

3 Answers

I have a 2003 Tahoe, 1500, the Speedometer, the Tachometer and the Dash light are all out, I checked all the fuses, all good there. I have 106k on it and the warranty is not active anymore, it's my tow...


Pretty common problem with these. Here's a guide to learn how to fix GM instrument clusters yourself, I used it to fix mine and it worked great.How to guide for Silverado instrument cluster repair
Pretty common problem with these. Here's a guide to learn how to fix GM instrument clusters yourself, I used it to fix mine and it worked great.How to guide for Tahoe instrument cluster repair

Mar 06, 2010 | 2003 Chevrolet Tahoe

2 Answers

Speedometer does ot work


Pretty common problem with these. Here's a guide to learn how to fix GM instrument clusters yourself, I used it to fix mine and it worked great. How to guide for Silverado instrument cluster repair
How to guide for Silverado instrument cluster repair

Jan 31, 2010 | 2003 Chevrolet Silverado 1500

2 Answers

2003 Chevy 2500 Amp gauge not working


GM has had a issue with the clusters in the 2003-2005 trucks. The cluster will be replaced for free for your truck if it has less then 70k miles. I would take it to your local dealer and tell them that the voltage gauge sticks at times. They should order one for you, takes 1-2 days and replace it for you at no charge. If this does not fix the problem, you will have a new cluster at no charge.Unless the battery light comes on, the alternator should be good. This is a copy of the GM bulletin.

#07187C: Special Coverage Adjustment - Instrument Panel Cluster Gauge Needle Function - (Mar 20, 2009)

This special coverage covers the condition described above for a period of 7 years or 70,000 miles (110,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership.

Dealers are to replace the instrument panel cluster after the condition has been verified. The repairs will be made at no charge to the customer.

For verified failures between 70,001 miles (110,001 km) and 80,000 miles (130,000 km) on U.S. vehicles, dealers are to provide the customer with an instrument panel cluster (IPC) only. Any additional costs, including labor to replace the instrument panel cluster, will be the responsibility of the customer. Dealers are responsible for the return of the customer's IPC back to the Electronic Service Center.

For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after September 28, 2007 for 2003-2004 model year vehicles, and March 23, 2009 for 2005 model year vehicles, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to September 28, 2007 for 2003-2004 model year vehicles, or March 23, 2009 for 2005 model year vehicles, must be submitted to the Service Contract provider.

Involved are all 2003 and 2004 model year and certain U.S. 2005 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Silverado, Suburban, and Tahoe; and GMC Sierra, Yukon, and Yukon XL vehicles built within the following VIN breakpoints: 51100014-51247028 / 5E100002-5E223209 / 5F800001-5F882297 / 5Z100003-5Z224691

Good luck friend.

Jan 12, 2010 | 2003 Chevrolet Silverado 2500HD

3 Answers

Speedometer freezes


GM has had a issue with the clusters in the 2003-2005 trucks. The cluster will be replaced for free for your truck if it has less then 70k miles. I would take it to your local dealer and tell them that the voltage gauge sticks at times. They should order one for you, takes 1-2 days and replace it for you at no charge. If this does not fix the problem, you will have a new cluster at no charge.Unless the battery light comes on, the alternator should be good. This is a copy of the GM bulletin.

#07187C: Special Coverage Adjustment - Instrument Panel Cluster Gauge Needle Function - (Mar 20, 2009)

This special coverage covers the condition described above for a period of 7 years or 70,000 miles (110,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership.

Dealers are to replace the instrument panel cluster after the condition has been verified. The repairs will be made at no charge to the customer.

For verified failures between 70,001 miles (110,001 km) and 80,000 miles (130,000 km) on U.S. vehicles, dealers are to provide the customer with an instrument panel cluster (IPC) only. Any additional costs, including labor to replace the instrument panel cluster, will be the responsibility of the customer. Dealers are responsible for the return of the customer's IPC back to the Electronic Service Center.

For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after September 28, 2007 for 2003-2004 model year vehicles, and March 23, 2009 for 2005 model year vehicles, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to September 28, 2007 for 2003-2004 model year vehicles, or March 23, 2009 for 2005 model year vehicles, must be submitted to the Service Contract provider.

Involved are all 2003 and 2004 model year and certain U.S. 2005 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Silverado, Suburban, and Tahoe; and GMC Sierra, Yukon, and Yukon XL vehicles built within the following VIN breakpoints: 51100014-51247028 / 5E100002-5E223209 / 5F800001-5F882297 / 5Z100003-5Z224691

Good luck friend.

Jan 11, 2010 | 2003 GMC Sierra 2500HD

2 Answers

What could cause the speedometer to not to go back to zero?


Pretty common problem with these. Here's a guide to learn how to fix GM instrument clusters yourself, I used it to fix mine and it worked great.How to guide for Silverado instrument cluster repair

Nov 28, 2009 | 2003 Chevrolet Suburban 1500

4 Answers

My 03 trailblazer speedometer is not working when i am stop its showing i am doing 80 mph


Call your local dearship with your vin, and ask if the special policy for the IPC (cluster) appies to your truck. Some of these have a special policy which would mean that you could have it fixed at the dealer for very cheap. Otherwise you will need to have the cluster sent out and it will need to be repaired, it's not very cheap either, and it will need to be programed at the dealership also after it's replaced.

Nov 01, 2009 | 2003 Chevrolet TrailBlazer

2 Answers

03 chevy silverado oil,gas,temp,and battery gauges don't work


Pretty common problem with these. Here's a guide to learn how to fix GM instrument clusters yourself, I used it to fix mine and it worked great.How to guide for Silverado instrument cluster repair
Pretty common problem with these. Here's a guide to learn how to fix GM instrument clusters yourself, I used it to fix mine and it worked great.How to guide for Silverado instrument cluster repair

Sep 04, 2009 | 2003 Chevrolet Silverado 2500HD

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