2000 Jeep Grand Cherokee Logo
Posted on Jan 09, 2011
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Ignition key will not turn. Tried 2 differant keys but neither will turn. Steering wheel is not jammed. Parked on flat ground. Please help

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  • Master 4,044 Answers
  • Posted on Jan 09, 2011
Anonymous
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If this is not the locking mechanism in the column itself it is due to a tumbler failing to disengage correctly. When you insert the key it should move some very small pins into channels allowing the cylinder to unlock. On occasion one or more of these pins may have become locked or stuck or even fallen out completely causing this problem. You have two options and both require you to open the steering column. Replace the whole ignition switch module which should come with new keys or to open the old ignition switch module and remove all of the pins essentially making it operate with any key that will fit in the hole, I do not recommend this except in emergencies and then only until you can get a proper switch installed. You most likely will need a special Torx type driver with a center hole cut in it to remove the outer column covering. This is usually a T-20, T-25 or T-28 size. You will need to get the proper size. A regular Torx will almost grip but there is usually a small little tip in the center that will stop it from grabbing enough to remove the screws. This is a security feature to make it more difficult to steal the vehicle.

  • ghost whisman
    ghost whisman Oct 14, 2013

    wonder if this work wit ha 96 grand cherokee laredo?

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Key ignition wont turn

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A couple of guesses so if it fails you'll have to post the problem again.

1) Is there a button to release the ignition lock, sometimes on the underneath of the steering column?
2) Assuming no or you've already tried that, sometimes, if when parked, the steering wheel is turned slightly, the steering lock and the ignition lock bind. Just try rocking the steering wheel left and right, no more than 8th of a turn, while trying to turn the ignition key. May just work.
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Hi
The steering wheel doesn't need to be straight ahead but if it was parked with the steering wheel turned and there was a binding up of the wheels it may take turning the steering wheel a little to the left or right to release the steering wheel lock, this is especially true if it is parked up or downhill with the wheels turned.
If the wheel won't unlock there is no other choice other than to call the dealer and have it towed there to have it fixed under the warranty.
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