Could be a couple of different things, you need to start by taking the door panel off, there will be a few screws, and most likely some clips that hold it in place... either your window regulator broke, or the little plasic pieces that hold the window to the regulator broke... or could just be one of the deals where the window came out of the clips... but that only happens to the lucky ones... never has happened to me like that lol.. hope this helps
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