This would be a defective part in the steering column and I would think that this should be a safety recall issue. Do a google search on the recalls on your vehicle to see if this would be covered for free by the dealer.
If not - find a reasonable and trust-worthy mechanic as dealer rates can go from $70. to 100.00 per hour.
Try wiggling the wheel as you turn the lock and jiggle the shifter.
I would replace this unit as it is potential for a crash!
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