I have the same problem and am still working on the fix, however, I can tell you how to manually get it unlocked/locked.
Climb inside the interior (I am assuming you can not open the hatch) and start in the upper right hand corner (no particular reason, you can start in the left if you like) and simply pull the interior door panel off the door. The cover just unsnaps and should release with just a little pressure. Do this for the top and the right and left sides and stop! There are two screws on the bottom of the panel that you will only be able to get to once you open the hatch!!
Reach inside the door and at the top of the lock assembly (it should be the tallest piece in the lock assembly closest to the door itself) is a lever that you should be able to move left/right. Flip that and the door will be unlocked. This lever is also connected to another piece a bit lower in the assembly, but that lever seems to move a bit easier than the other.
Be careful when you open the hatch as it is now only being held on with the two screws at the bottom of the hatch and the interior light electrical assemblies. So, if you are going to remove the cover completely, unhook the wiring assemblies, remove the screws and you should now have full access to the door/lock.
Simply reverse the process to put the cover back on.
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