This is a very very common problem... your best bet is to get a replacement... the GM guys didnt design out cup holders very well
In our Regal, the cup holder springs came out because the top piece separated from the base. The joints on both ends were melted plastic tabs, which broke after years of use. If you are mechanically inclined, you could remove the center console to repair it yourself. I super glued the broken joints in place and its been working well ever since. Good luck!
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