This happened to me on a used car which I was given 2 keys, 1 good, 1 bad (not knowing). It locked the bad key in the ignition when I tried it and then went to pull it out. The fix was to hold down the unlock button on the good key while pulling out the stuck key from the ignition.
VERY frustrating that this isn't stated in the manual, in fact the dealer didn't even offer this info up when I called them, it was trial and error.
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