There is a heater valve under the hood, it has the coolant hoses going to it and then out to the firewall into the cab. This valve may be bad OR the small hose that tells it which mode to be in is off or it has an air leak. Your truck may not have this valve (depends) you have a blend or mode door located inside the heater/ac blower box. The door may not be working, same look for a vac. hose to be loose.
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