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Yes, the 2019 Ford Explorer Sport has a power liftgate that includes a rear hatch window that can be opened independently from the liftgate.
To open the rear hatch window, press the button on the key fob twice within three seconds, or press the button located on the liftgate handle twice. Alternatively, you can also use the interior switch located on the overhead console to open or close the rear hatch window.
There is a spring in the latch assembly that pulls the catch open when you press the button/lever. It may be broken which will need the unit to be replaced. Use something like a round blade of a screw driver and open the catch as you press the button/ lever.
try spraying the latch mechanism with a spray lubricant and open/close the door many times-the sensor is on the door latch (not the 'button") and it is a common problem on fords as the get older. do both doors, spray heavily, and open/close at least a dozen times or more.
You will need to spray each door latch including the rear hatch liberally with WD 40 or spray lubricant on the latch and open and close each door several times after spraying. This will usually be sufficient to get the door sensors to detect when you have closed the doors. If this doesn't do it, it will hep to figure out which door is intermittently causing the door ajar light to stay on.
I would contact your local ford dealer. I worked at a ford dealer in 2003-2005 and there was a recall for the problem youre having with the hatch not latching and the leak. It started for the 2002 explorers I believe. There were exposed holes on the roof that were leaking into the inside-we had a body shop and had the recalls performed through the body shop.
Hopefully if my memory serves me right, you could get this done for FREE!!!
We had the same problem with our 99 explorer there could be two seperate problems , problem # 1lock mechinism is very dirty from road dirt, take inside panel off and clean than spray with lubricant, problem # 2 bad lock actuator needs replacement ! good luck!!!!!
check and see if the rear hatch is closed tight. I have had the same problem and solved it by always making sure the hatch is closed by giving it a nudge. Also there is a great web site for us explorer owners called explorer forum.com check it out.
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