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Citroen Dispatch 2011 - main console intermittently looses all power, then get fault "Airbag and/or Seatbelt pre-tensioner faulty" fault, What could be the problem, pls

Posted by Luca Fanicchi on


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2 possibilities, Airbag clock spring in steering wheel or passenger seat sensor may be faulty.
Either way you need to replace both with appropriate bypass resistor to test.
Airbags will explode/deploy if you do not know what you are doing

Posted on Jun 03, 2019


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  • 51 Answers

SOURCE: how to increase the seatbelt pre-tension...2004 f350.


Posted on Jan 16, 2009



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SOURCE: Citroen C5 airbag fault warning stays on

I had this problem after the dealer serviced the car! They couldn't fix it despite several tries so I was stuck with the fault. Then I remembered I had the same fault in my previous XM model but it would reset on engine re-start. On that car it usually happened after a full left or right steering lock combined with hard braking when maneuvering in tight car parks. I figured that if this caused the problem then maybe it could also cure it. I tried it in a safe place, alternating left and right lock with abrupt braking. It didn't seem to clear the fault but after a 15 minute trip to the shopping centre I was surprised to find that the fault was gone when I re-started the engine! I have not had this problem in over a year now despite living with it for over three weeks at the time.

Posted on Jul 31, 2009


  • 266 Answers

SOURCE: should the tensioner plate move

hey mmmMke. sounds like your tensionor is not working correct.with engine off grab the belt and pull if you can pull belt easy then tensionor is not keeping belt tight enough for good operation

Posted on Feb 12, 2011

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Daniel Morton

  • 747 Answers

SOURCE: citroen dispatch

Contact the manufacturer directly and get loud until they respond if they have worked on this issue before keep all of your paperwork showing what they have done as well as when they did it a paper trail is important

Posted on Jul 30, 2012


SOURCE: citroen dispatch white smoke

That is bad news & a bad head gasket

White Smoke is coolant in exhaust

Why would you ask if that is normal?

Is that what you see following other vehicles?

Posted on Nov 30, 2012

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There is no resetting a deployed airbag. The air bag module must be replaced and the airbag control module will need replacing along with the seatbelt pre-tensioners.

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So one of the other airbags or seatbelt tensioners is showing a fault only way to find out which is to get the fault codes read to find what it is that's unhappy

So it could be one of the other bags has had ahissy fit so get the fault codes read to find which one is faulty or poorly connected

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A very common cause of this is a failure of the Contact Assembly (Also Known As "ClockspringAssembly") in the steering column just under the steering wheel.
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TSB 02-21-7 Which discusses known wiring problems under the driver's seat and in the area of the pre-tensioner assemblies.

TSB 04-25-15 Which covers the possibility of a faulty forward crash sensor, side crash sensor, faulty wiring to the crash sensors or a defective Restraint Control Module. (RCM)

You need to have your restraint system diagnosed as soon as possible - even if the light goes out again. There will be a fault code that a qualified technician can use to determine what is causing the fault.

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This may be simply the plug and socket have become seperated from sliding the seat back to clean, a common fault, or the airbag "clockspring" connection unit in the steering wheel has a broken ribbon cable inside the column housing.

To see if its the airbag clockspring, buy a 4 ohm resistor from maplin or radio shack, disconnect the battery on the car, unplug the airbag in the steering wheel and connect the resistor across the 2 contacts in place of the airbag, reconnect the battery, if the light goes out the clockspring is the fault, if not its the SRS system wiring under the seats.

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