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AT GTA Posted on Feb 13, 2016
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Stuck CD in JBL 4 disc CD Changer / Navigation

2013 Toyota Highlander Limited Radio (4 disc CD Changer, NAV) not working. When attempting to eject 1 or all CDs, you hear it trying, but nothing happens (except orange lights flashing). It's a 2013 Toyota Highlander Limited JBL 4 disc CD Changer Audio system with Navigation. Symptoms: - The front panel is in an open state, and CANNOT close. - Cannot eject CDs (attempted to eject individually and "all"), Just makes grinding noise, orange lights flash nothing comes out. - Cannot turn off radio/system. - Cannot change modes/radio stations. - Stuck on last tuned radio station. Can only reduce/increase volume, cannot turn off. - Cannot access the Navigation. - Cannot make/initiate calls through bluetooth, but can answer incoming calls (answer on phone) and sounds comes into through car bluetooth. - Car is out of warranty. Thanks in advance.

  • AT GTA
    AT GTA Feb 13, 2016

    Here's a youtube video detailing what's happening.
    https://youtu.be/GO2kvHwJcto

  • Anonymous Oct 12, 2018

    I have exactly the same simptoms now in a 2010 European Auris
    Did you ever find a solution?

×

1 Answer

Nicola Conroy

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  • Toyota Master 1,428 Answers
  • Posted on Feb 16, 2016
 Nicola Conroy
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Joined: Aug 06, 2008
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Before you press the cd on button keep holding the eject button while you press power on, I know this works for computers etc.

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Jun 28, 2008

SOURCE: help

I'm having the same problem. I get an error message for the first cd, but will play ever other cd.

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emissionwiz

Marvin

  • 85242 Answers
  • Posted on Dec 05, 2008

SOURCE: 2006 toyota camry JBL radio; controls don't work

THIS IS A RADIO PROBLEM, THIS PROBLEM WILL REQUIRE THE RADIO BEING SENT OUT TO AN AUTHORIZED FACTORY ELECTRONICS REPAIR CENTER, THERE IS NO BLOWN FUSE OR THE RADIO WOULD NOT EVEN TURN ON.

adam_atkins

Adam Atkins

  • 16 Answers
  • Posted on Dec 11, 2008

SOURCE: Failure to play CDs

my dads toyota 4runner was doing the same thing we found it easier to just drop in a new deck from canadian tire

Anonymous

  • 5 Answers
  • Posted on Sep 11, 2009

SOURCE: I cannot eject the CDs, its making loud noise

Try something, go inside to your computer, look on the CD drive face, I bet you will see a neat little hole. Open up a paper clip and insert the paper clip straight into the hole about 3/4 of an inch. I bet the drive door opens. Now, go see if you can do the same thing with your Toyota. You may find 2 cd's in the same slot as the original problem.

solaratrd

  • 16 Answers
  • Posted on Oct 19, 2009

SOURCE: Audio on radio and bluetooth dissappears.

The bluetooth and radio are located in the radio itself. I would suggest having the radio replaced at you local toyota dealership

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