Convertible top will not go up or down and drivers window will not work

Principles of Operation
Convertible top operation is controlled by the smart junction box (SJB). When the convertible top raise/lower switch is operated, the SJB commands the front and rear windows to the full down position. Window operation is disabled while the convertible top raise/lower switch is being operated. When the SJB receives a full down input for both rear windows, it commands the appropriate relay closed to raise or lower the convertible top. If the SJB does not receive a full down input signal for both rear windows, the convertible top operation is disabled.

The convertible top hydraulic system uses a 12 volt reversible pump and motor assembly. When active, the pump uses hydraulic pressure to extend the hydraulic lift cylinders to raise the convertible top, or retract the hydraulic lift cylinders to lower the convertible top. The convertible top motor/pump assembly is equipped with a thermal circuit breaker. The circuit breaker typically resets after 5 minutes depending on the ambient temperature. The thermal circuit breaker cannot be repaired and must be installed as a unit with the motor/pump assembly. In the event of a hydraulic system failure, the convertible top cannot be operated manually.

Inspection and Verification

1. Verify the customer concern.

1. Visually inspect for obvious signs of mechanical or electrical damage.

Visual Inspection Chart Mechanical Electrical

• Convertible top brackets and frame
• Convertible top latches
• Convertible top pump and motor assembly
• Hydraulic lift cylinders
• Hydraulic lines

• Bussed electrical center (BEC) fuse(s):
  • 13 (40A)
  • 51 (10A)
• Circuitry
• Convertible top pump and motor assembly
• Convertible top ajar switch
• Convertible top switch
• Connector(s)
• Convertible top raise relay
• Convertible top lower relay
• LH or RH rear power window motor
• Smart junction box (SJB)
• BEC

1. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.

1. If the cause is not visually evident, connect the scan tool to the data link connector (DLC) and select the vehicle to be tested from the scan tool menu. If the scan tool does not communicate with the vehicle:
   • check that the program card is correctly installed.
   • check the connections to the vehicle.
   • check the ignition switch position.

1. If the scan tool still does not communicate with the vehicle, refer to the scan tool operating manual.

1. Carry out the scan tool data link test. If the scan tool responds with:
   • CAN or ISO circuit fault; all electronic control units no response/not equipped, refer to Section 418-00 .
   • No response/not equipped for SJB; refer to Section 419-10 .
   • System passed, retrieve and record the continuous diagnostic trouble codes (DTCs), erase the continuous DTCs, and carry out self-test diagnostics for the SJB.

1. If the DTCs retrieved are related to the concern, go to the Smart Junction Box (SJB) Diagnostic Trouble Code (DTC) Index.

1. If no DTCs related to the concern are retrieved, GO to Symptom Chart .
2. Smart Junction Box (SJB) Diagnostic Trouble Code (DTC) Index DTC Description Source Action B1141 Convertible Top Full Down Position Switch Circuit Failure SJB Go To Pinpoint Test E . B1142 Convertible Top Full Up Position Switch Circuit Failure SJB Go To Pinpoint Test E . B1402 Driver Power Window Down Switch Circuit Failure SJB Go To Pinpoint Test A . B2068 Convertible Top Up Output Circuit Failure SJB Go To Pinpoint Test A . B2069 Convertible Top Down Output Circuit Failure SJB Go To Pinpoint Test A . B2481 Convertible Top Up/Down Switch Fault SJB Go To Pinpoint Test A . B2578 Passenger Power Window Down Switch Circuit Failure SJB Go To Pinpoint Test A . All Other DTCs - SJB Refer to Section 419-10 .
3. Your best bet ,take it to a qualified repair shop !

I suggest you take this to the dealer ! This is a complex system with two control modules ,the front control module an rear control module , two relays in the Aux . relay box . Top up relay an top down relay . The two control modules communicate on the SCP serial data bus . If you don't know what I telling you ,best take it to someone who does . Need a Factory scan tool to check this problem out. Communications Network Information Module Cars are getting more an more electronic an with out proper training you just shouldn't try to fix them , It takes special tools an training !

Window regulator needs replaced

you need to remove door panel to look inside to see if window has come out of track

This works on many different cars,porsche,bentley,bmw etc.I Hope it works on yours.Open window enter car,make sure all doors are firmly shut.Close and open window two or three times.Should reprogram.

Hi I have the same problem on my 1999 Carrea, I had the windows at the rear stuck down and the roof latch keeps open and closing, I have not solved this yet it could be a relay but it all started when I was opening and closing on the keypad, if you get the roof up and cant get the rear windows to close get the roof closed to a locking position and where the hood lock pulls back at the roof lock station slide a thin s crew driver up the side of the lock hook they close then, also a tip, if you stick your little finger in the hole where the hood lock goes and press both the rear window buttons up they close when the roof is down. if anyone knows why my hood wont lock please let me know

HYDRAULIC PUMP/MOTOR ASSEMBLY Any diagnosis of the power top system should begin with the use of a scan tool and the proper Diagnostic Procedures Information. The scan tool can provide confirmation that the Controller Area Network (CAN) data bus is functional, that all of the electronic modules are sending and receiving the proper messages on the CAN data bus, and that the power top motor is being sent the proper hard wired output by the driver window regulator module.


NOTE: The convertible top system is equipped with a hydraulic bypass screw that is used to relieve pressure from the hydraulic system in the event that the top must be manually raised or lowered (such as a low battery or a convertible top operating concern). Always verify that the bypass screw is tight in the pump housing prior to replacing a hydraulic pump/motor assembly (Refer to 23 - Body/Convertible Top - Standard Procedure). If the power top is completely inoperative and the hydraulic pump/motor assembly is suspect, perform the following:

(Refer to 23 - Body/Seats/SEAT BACK - Removal).(Refer to 23 - Body/Convertible Top/ASSEMBLY, Hydraulic - Removal). If not OK, use a scan tool and the proper Diagnostic Procedures Information to complete diagnosis of the power top system.

On convertible vehicles, the convertible top switch is hard wired to both window regulator modules by the Power Top Switch Mux circuit. When a top operation input is received by the driver window module, it will ground the respective relay control circuit which in turn will operate the motor. If the convertible top switch is pressed and held to the down position second detent, it will command both modules to drop all windows to the fully down position. The windows cannot be raised when the convertible top switch is in the top down position. When the switch is held in the top up position and all four windows are fully up, the modules will lower the respective front window 40 mm (1.6 in), lower the respective rear window approximately 55 mm (2 in) and the driver window module will ground the top up relay control circuit. Once the top is back up the windows will not raise automatically.

Your missing that you don't have a clue on how the electronic's on your vehicle work . Your best bet , take it to a qualified repair shop . Your trying to fix something you have no clue on how it works , going at it blind .

check your relays under the hood

Try using the all windows up and down button (Drivers side on door), evidently after you change your battery this is the reset proceedure.