Its called the click of death. The problem is the actuator located under the dash on the drivers side. Watch video. Good luck
2003 Ford Explorer Blend Door Actuator Repair
There are electric motors that move blend doors in your dash board. The blend doors control the heat/cool ratios as well as the location the air will blow from. It's very common for the doors to break or the motor to fail and require replacement which can be costly.
If you need further help, I’m available over the phone at https://www.6ya.com/expert/justin_3ae27a9d61d6acd4
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