Thank you for this advice but doesn't work i have the same problem
what should i do
Three possible cures for your situation. Start with the least complicated. BeCM basic reset.
-Disconnnect the negative lead from battery.
-Put key in ignition and turn to second position (all on)
-Leaving the driver door open, return to engine compartment and replace the negative lead
-Close the hood
-Back to drivers seat, all the bells and whistles should be going off
-Turn the key to the starting position. Turn it over.
TIP: You MUST HAVE a healthy fully charged battery for any success resetting the immobilizer.
If no help then we are on to the (emergency key access) EKA door lock method.
Good luck with the simple solution. Message me direct if unsuccessful and I will forward the detailed EKA procedure.
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