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They should just pull out! Hold the stereo firmly against the dash and pull the removal keys out! Also have you forgotten the radio code.....is that why you need the serial number because I have used this service on gumtree.com, they email the code to you from the serial number!
If its the OEM radio, you should be able to google it and find the solution. Some CRV's have a sticker on the side of the glove box with 5 digit number on them (visible when it's open). Also on some Honda's there is a sequence I remember seeing on youtube that will show the code on the radio. Get the number and then follow the instructions in the manual to reset it. Worst case scenario, there is a way you can get the radio ID number and then call the dealer with that number and they can give you the code. Nice Honda dealers will do this for free.
You have had a loss of power to the radio (such as when the car battery is changed), or the radio has been replaced or disconnected from the car's wiring harness. This is a theft deterrent because the stolen radio is useless to someone without the activation code. This code can be obtained from a dealer or it is found on a small plastic card that is part of the original owner's materials. Number is usually 5 digits. When you turn on the radio and the readout says 'CODE ', enter the number by using the numbered station selection buttons (which are numbered 1-2-3-4-5-6). If the radio beeps when you are entering the number, start over. If it keeps beeping, you have the wrong code number (which might be the case if the radio has been replaced). Note: The 'CODE' button located on the small computer face to the right of the radio (with the date, mileage, temperature, etc) has NOTHING to do with the process or the radio 'CODE'.
Unfortunately most times with these 6-disc systems once it quits working it is usually time for a new unit. The manufacturers all reccomend reprogramming the radio, but this rarely does anything other than waste your time and money. Go for the new radio.