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There's a small door (access hole) on the inside of the hatch door below the window & to the right looking out from the inside. Open it up by pulling the release tab & the door will come off. Stick your finger in between the insulation... about the middle of the opening & to the left a little & you'll feel a little plastic lever. Move it either up or down to unlock. I believe down unlocks it & up locks it.
All locking and unlocking is done through the switch on the drivers door lock. Put the key in the drivers door and lock and unlock several times. See if the boot opens then. Or make sure you haven't hit the lockout button on the drivers door that stops anyone else from opening their doors. (Including the boot.)
Open the rear inside cover and you will see where the keeper for the handle mechanism may have broken. You can get this from any part store. It is difficult to get in there but a small hand can open it for better access.
Check the Handle and make sure it has returned to fully closed. They tend to build a little rust and do not return all the way. If that is not it I would check the latch itself to see if it moving properly and not already in the closed position. Sometimes they will stick and when you try to close it will lock before it has caught the pin. If that is the problem you can spray with WD40 and operate handle while pushing out with screw driver. Good luck and have a good day.